Category
Marketing Automation
Marketing automation platforms represent a critical layer in the modern advertising and customer engagement technology stack, designed to streamline, personalize, and optimize customer interactions across multiple touchpoints. These solutions address fundamental business challenges: the need to deliver relevant messages at scale, manage complex customer journeys across channels, and automate repetitive marketing and sales processes. By integrating email, mobile, social, web, and messaging channels into unified platforms, marketing automation vendors enable enterprises and mid-market companies to segment audiences, trigger personalized communications, and nurture leads with minimal manual intervention. The category encompasses both specialized point solutions and comprehensive platforms that combine marketing automation with adjacent capabilities like CRM, content management, customer success, and conversational AI. Within the broader AdTech ecosystem, marketing automation serves as a bridge between customer data infrastructure and actual campaign execution. These platforms consume first-party data, audience insights, and behavioral signals to inform targeting and personalization decisions, while simultaneously generating performance data that feeds back into analytics and attribution systems. As privacy regulations tighten and third-party cookies deprecate, marketing automation platforms have become increasingly important for brands seeking to activate customer data responsibly and build direct relationships. They also function as critical integration hubs, connecting disparate enterprise systems and enabling coordinated campaigns across owned channels where brands maintain direct customer relationships. Current market dynamics reveal a clear evolution toward customer journey orchestration and real-time personalization capabilities. The representative vendors demonstrate a shift from batch-and-blast email marketing toward sophisticated platforms that unify customer data, enable cross-channel orchestration, and leverage machine learning for individualized experiences. There is also notable convergence with adjacent categories: conversational AI and messaging (LivePerson), customer success management (Gainsight), and digital experience platforms (Kentico) are increasingly bundled with core marketing automation functionality. Additionally, the category shows consolidation activity, as evidenced by acquisitions like Usermind by Qualtrics and the rebranding of Infusionsoft to Keap, suggesting that standalone marketing automation is maturing and vendors are expanding into broader customer experience and success domains to maintain growth and relevance.
Companies
245
Tier distribution
Epsilon
Data-Driven Marketing & Customer Intelligence
Epsilon is a global marketing technology company specializing in data-driven marketing, customer insights, and personalized advertising solutions for enterprise brands.
Optmyzr
PPC Management & Paid Search Optimization
Optmyzr is a leading provider of pay-per-click (PPC) management software solutions that serves as critical infrastructure in the digital advertising technology ecosystem. The company has developed a comprehensive suite of automation and optimization tools that enable digital marketing professionals to streamline their advertising operations across major platforms including Google Ads, Microsoft Advertising, and Amazon Ads. The platform leverages advanced algorithms and machine learning capabi...
Oracle Marketing Cloud
Marketing Automation & Data Management
Oracle Marketing Cloud was Oracle's comprehensive marketing automation and data management platform that operated as a distinct brand until being rebranded and integrated into Oracle CX Marketing in 2017-2018.
Salesforce
CRM, MarTech, AdTech
Salesforce is a global leader in customer relationship management (CRM) software and enterprise cloud computing solutions, founded in 1999 by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez. The company pioneered the software-as-a-service (SaaS) model, revolutionizing how businesses access and utilize enterprise software by delivering applications entirely through the cloud. Salesforce's comprehensive platform enables organizations to manage customer relationships, sales pi...
Salesforce Marketing Cloud
Marketing Automation & Customer Engagement
Salesforce's comprehensive digital marketing platform delivering email, mobile, social, advertising, and customer journey management capabilities for enterprise marketers.
ActiveCampaign
Marketing Automation & CRM
ActiveCampaign is a customer experience automation platform that combines email marketing, marketing automation, and CRM tools to help businesses grow their customer relationships and drive sales.
Adobe Campaign
Marketing Automation & Campaign Management
Adobe Campaign is an enterprise cross-channel campaign management platform that enables marketers to orchestrate personalized customer experiences across email, mobile, social, and offline channels.
Adobe Journey Optimizer
Customer Journey Orchestration / Marketing Automation
Real-time omnichannel journey orchestration application built natively on Adobe Experience Platform (AEP). One of four flagship AEP apps. Has a B2B Edition for account-based marketing flows.
Assembly
Commerce Marketing / Retail Media
Assembly is the global media agency under Stagwell Inc., formed by merging Assembly + ForwardPMX into a single integrated media-buying and planning network. ~1,900 employees across 30+ offices in 20+ countries. Distinct from Assembly Industries (the Advent-backed e-commerce software platform that acquired Pacvue in 2021) despite the shared brand name.
Braze
Customer Engagement & Marketing Automation
Braze is a comprehensive customer engagement platform that helps brands deliver highly personalized and coordinated messaging across channels like email, mobile, and web. Braze's AI-powered technology and data-driven insights enable brands to build long-lasting relationships with their customers.
Celtra
Creative Automation & Ad Creative Management
Celtra is a leading advertising technology company that provides a comprehensive platform for creating, managing, and optimizing digital advertising campaigns across multiple channels and devices.
Cheetah Digital
AcquiredCustomer Engagement & Marketing Automation
Cheetah Digital was an enterprise cross-channel customer engagement platform that helped brands build direct, loyalty-driven relationships with consumers through data, messaging, and personalization.
Constant Contact
Email Marketing / Digital Marketing
Email marketing and digital marketing platform designed for small businesses and nonprofits to manage campaigns, social media, and customer relationships.
ExactTarget
RebrandedMarketing Automation & Email Marketing
Cloud-based digital marketing automation platform acquired by Salesforce in July 2013 for $2.5B and rebranded as the foundation of Salesforce Marketing Cloud. Pre-acquisition, ExactTarget was a publicly traded SaaS company (NYSE: ET) leading email + cross-channel marketing. Brand retired post-acquisition.
Acoustic
Marketing Technology / Marketing Automation / Customer Experience
Acoustic is an independent marketing cloud platform that emerged from IBM's marketing and commerce software division. In 2019, Centerbridge Partners acquired these assets from IBM, creating Acoustic as a standalone entity focused on delivering personalized customer experiences at scale. The company provides a comprehensive suite of marketing automation, personalization, and customer engagement tools designed to help B2B and B2C organizations orchestrate meaningful interactions across multiple...
Acoustic Campaign
Marketing Technology (MarTech)
Enterprise marketing cloud platform offering email marketing, marketing automation, and customer journey orchestration capabilities.
Acquia
MarTech/Digital Experience Platform
Acquia is a digital experience platform provider specializing in open-source content management, customer data, and marketing automation solutions built on Drupal.
Act-On
AcquiredMarketing Automation
Act-On is a marketing automation platform designed for mid-market businesses, offering tools for email marketing, lead nurturing, and campaign analytics.
Adestra
AcquiredEmail Marketing and Marketing Automation
Adestra was an email marketing automation platform that provided sophisticated email campaign management and personalization tools before being acquired by Upland Software in 2016.
Adext
Adext is an AI-powered platform that optimizes digital advertising campaigns using machine learning. It identifies the best audiences and channels, automating ad spend allocation to significantly improve return on investment (ROI) for businesses. The platform aims to help companies efficiently scale their customer acquisition efforts.
Adobe Experience Platform Agent Orchestrator
Marketing Technology / AdTech Infrastructure
Platform layer underlying Adobe Brand Concierge and all Adobe AI agents. Launched March 2025. The agentic-AI infrastructure for Adobe Experience Cloud.
Agentforce for Marketing
Marketing Automation / AI-Powered MarTech
Pre-built Agentforce skill set for marketers (campaign brief, audience segmentation, email/SMS content, journey building, campaign summary). Includes Campaign Optimizer for full-lifecycle automation. Part of the Agentforce 360 platform family.
Albert
AI-Powered Marketing Automation
Albert is an enterprise-grade AI-powered marketing platform that functions as an autonomous digital marketer, revolutionizing multi-channel campaign management through advanced machine learning and artificial intelligence. The platform autonomously executes, optimizes, and scales marketing campaigns across paid search, social media, programmatic display, and other digital channels with minimal human intervention. Albert's self-learning technology continuously analyzes massive datasets to iden...
Adgistics
Marketing Technology - Marketing Resource Management (MRM) and Brand Management Software
Adgistics is a specialized enterprise software provider focused on brand management and marketing resource management (MRM) solutions for organizations with distributed marketing operations. The platform serves as a centralized hub enabling marketing teams to manage brand assets, orchestrate multi-channel campaigns, automate workflow approvals, and enforce brand compliance across complex organizational structures including franchisees, dealers, regional offices, and multiple locations. By con...
Appcues
Appcues is a no-code platform that empowers product teams to create personalized in-app experiences. It helps companies onboard new users, announce features, collect feedback, and guide users through their product without requiring engineering resources. The platform aims to improve user adoption, retention, and overall product engagement.
Benchmark Email
Email Marketing / Marketing Automation
Benchmark Email is a comprehensive email marketing service provider offering tools for businesses to create, send, and track email campaigns. It provides features like marketing automation, landing page builders, and surveys, aiming to help users engage their audience and drive growth.
Boomtrain
AcquiredMarketing Technology / Personalization
Boomtrain was an AI-powered personalization platform that helped publishers and brands deliver individualized content recommendations across email, web, and mobile channels.
Brandnew IO
AI-Powered Advertising Automation
Brandnew IO is an AI-powered platform that automates and optimizes digital advertising campaigns across various channels. It helps businesses create high-performing ads quickly and efficiently using artificial intelligence and data-driven insights.
Campaign Monitor
Email Marketing & Marketing Automation
Campaign Monitor is an email marketing platform offering intuitive drag-and-drop tools, automation, and analytics to help businesses create and send professional campaigns at scale.
Campaigner
Email Marketing & Marketing Automation
Email marketing automation platform providing advanced segmentation, personalization, and workflow capabilities for businesses of all sizes.
Carts Guru
Marketing Automation / E-commerce Marketing
Marketing automation platform specializing in cart abandonment recovery and multi-channel customer engagement for e-commerce businesses.
Churnzero
Customer Success Platform (MarTech/Customer Engagement, not AdTech)
ChurnZero is a leading Customer Success platform designed for subscription businesses to combat churn and drive growth. It provides a comprehensive suite of tools that enable customer success teams to understand customer health, automate personalized experiences, and engage proactively. The platform helps businesses manage the entire customer lifecycle, from onboarding to renewal, ensuring customers achieve value from their products.
Airship
Mobile Marketing and Customer Engagement
Airship is an AI/ML platform that helps companies optimize their digital marketing and customer engagement efforts.
Aweber
Email Marketing & Marketing Automation
Aweber is an email marketing and automation platform that helps businesses of all sizes grow their email lists and engage with their subscribers.
CleverTap
Mobile Marketing Automation / Customer Engagement Platform
CleverTap is a customer engagement and retention platform that helps businesses personalize their interactions with customers across multiple channels, including mobile apps, websites, and email.
Convertcart
E-commerce Personalization / Conversion Rate Optimization
Convertcart is an AI-powered e-commerce personalization platform designed to help online businesses optimize their conversion rates and increase revenue. It offers a comprehensive suite of tools, including product recommendations, abandoned cart recovery, and customer segmentation, to deliver highly tailored shopping experiences.
Growmatik
Marketing Automation & Personalization
Growmatik is an AI-powered marketing automation platform specifically designed for WordPress websites. It enables businesses to personalize their website content, emails, and pop-ups in real-time based on individual user behavior, aiming to boost conversions and engagement.
Leanplum
AcquiredMobile Marketing and Customer Engagement
Leanplum is a mobile marketing platform that enables personalized multi-channel engagement through A/B testing, push notifications, in-app messaging, and lifecycle automation — acquired by CleverTap in 2022.
Movable Ink
Marketing Technology / Personalization Platform
Movable Ink is an AdTech Platform that enables personalized and dynamic email marketing campaigns.
Responsys
Marketing Automation / MarTech
Enterprise email and cross-channel marketing automation platform acquired by Oracle in 2013, now part of Oracle Marketing Cloud.
Retency
Marketing Automation & Customer Retention
Airtable
Airtable is a low-code platform that combines the flexibility of a spreadsheet with the power of a database, enabling users to build collaborative applications. It allows teams to organize information, manage projects, and automate workflows without extensive coding knowledge, serving various use cases from content calendars to CRM.
Amazon Lex
Conversational AI / Cloud Services
Amazon Lex is AWS's fully managed AI service for building conversational interfaces using the same deep learning technologies that power Amazon Alexa.
Appian
Appian is a software company that provides a low-code automation platform, enabling organizations to rapidly build intelligent process automation applications. Its platform integrates artificial intelligence (AI), robotic process automation (RPA), and business process management (BPM) capabilities. Appian helps businesses streamline operations, improve customer experiences, and accelerate digital transformation initiatives across various industries.
Automate.io
Marketing Technology / Integration Platform
Cloud-based integration platform that connects business applications and automates workflows without coding, enabling data synchronization across marketing, sales, and productivity tools.
Barilliance
eCommerce Personalization and Conversion Optimization
Barilliance is an eCommerce personalization platform that helps online retailers boost conversions through behavioral targeting, cart abandonment recovery, and real-time product recommendations.
Bird
Customer Communications Platform (CPaaS / MarTech)
Bird (formerly MessageBird) is an Amsterdam-based omnichannel communications platform, providing SMS, voice, video, email, and chat APIs to businesses globally. The company rebranded from MessageBird to Bird in 2023. Bird operates a global infrastructure for customer-engagement messaging and has acquired several adjacent companies including Hull (CDP) and 24sessions (video).
Bonsai
Marketing Technology (MarTech) - AI-Powered Marketing Automation
Bonsai is an AI-powered marketing platform designed to help modern businesses streamline content creation and optimize campaign performance through advanced artificial intelligence and machine learning technologies. The platform addresses critical challenges in today's digital marketing landscape, including delivering personalized customer experiences at scale across fragmented channels, managing diverse customer segments, and meeting increasing consumer demands for customization. By automati...
Botkit
Conversational AI / Developer Tools
An open-source developer tool for building chatbots, messaging apps, and conversational interfaces across multiple platforms.
Botkit Studio
AcquiredConversational AI / Chatbot Development
Botkit Studio was a visual bot-building platform and hosted service built around the open-source Botkit framework, enabling developers and businesses to create conversational chatbots for messaging platforms.