Skip to content
Brief
Drift was acquired by Salesloft (Jan 2024)— see Salesloft for current status.
Drift

Drift

Conversational Marketing & Sales Engagementdrift.com

Drift replaces static lead forms with real-time AI-powered conversations that qualify buyers instantly, helping B2B revenue teams engage the right prospects at the right time to accelerate pipeline and close deals faster.

Last updated Jun 23, 2026 by ATDb automated enrichment · Connections updated Jun 23, 2026

Founded
2015
HQ
Boston, Massachusetts, United States
Parent
Connections
42

At a glance

Employees
501-1000
Funding
$107M
Revenue
$50M-$100M
31integrations8competitors1corporate family1acquisitions

About

Pioneer and category leader in conversational marketing for B2B companies, now operating as part of Salesloft's revenue orchestration platform

Drift is a conversational marketing and sales platform founded in 2015 by David Cancel and Elias Torres, headquartered in Boston, Massachusetts. The platform enables B2B companies to engage website visitors through AI-powered chatbots, live chat, and personalized messaging, replacing traditional lead capture forms with real-time conversations that qualify and convert prospects faster. Drift pioneered the 'conversational marketing' category and became one of the fastest-growing SaaS companies in the space, amassing thousands of customers across mid-market and enterprise segments. Drift's core product suite includes its Drift Conversational AI, Drift Email, and Drift Video tools, all designed to humanize the buying experience and shorten sales cycles. The platform integrates deeply with CRM systems like Salesforce and marketing automation tools like HubSpot and Marketo, making it a central hub in the modern B2B revenue stack. Drift's approach of meeting buyers where they are — on the website, in email, or via video — differentiated it from traditional marketing automation vendors. In February 2023, Drift was acquired by Salesloft, a leading sales engagement platform, in a move that brought together conversational marketing and sales engagement capabilities under one roof. Drift continues to operate as a distinct brand and product within the Salesloft portfolio, expanding Salesloft's ability to serve the full buyer journey from first website touch through closed deal. The combined offering positions Salesloft as a more comprehensive revenue orchestration platform for enterprise B2B sales teams.

Business model

SaaS

Target market

Mid-Market and Enterprise

What they offer

  • Drift Conversational AI

    AI-powered chatbots that engage, qualify, and route website visitors in real time without human intervention

  • Drift Live Chat

    Real-time chat enabling sales reps to engage high-intent website visitors directly and book meetings instantly

  • Drift Email

    AI-driven email follow-up tool that re-engages prospects with personalized, two-way email conversations

  • Drift Video

    Personalized video messaging tool for sales reps to create and share short videos within the sales workflow

  • Drift Intel

    Account-based intelligence layer that identifies anonymous website visitors and personalizes chat experiences based on firmographic data

  • Drift Audiences

    Segmentation tool that targets specific visitor segments with tailored conversational playbooks based on CRM and MAP data

Key features

AI-powered chatbot playbooks for automated lead qualificationReal-time visitor identification and account-based personalizationMeeting scheduling and calendar integration directly within chatCRM and marketing automation bi-directional syncConversational landing pagesSales rep routing and round-robin assignmentDrift Video for async personalized outreachRevenue reporting and pipeline attribution dashboards

Use cases

Real-time website visitor engagement and lead qualificationAccount-based marketing (ABM) personalized chat experiencesInbound pipeline acceleration and meeting bookingSales development rep (SDR) workflow automationCustomer onboarding and support deflection via chatbotRe-engaging dormant leads through conversational email

Customer segments

B2B SaaS companiesEnterprise technology vendorsFinancial services firmsProfessional services organizationsMid-market B2B companies with high website traffic

Tech & specs

Technology stack

Artificial Intelligence / Machine LearningNatural Language Processing (NLP)JavaScript (web widget)RESTful APIsWebhooksCloud infrastructure (AWS)Real-time messaging infrastructure

Security & compliance

SOC 2 Type IIGDPRCCPAPrivacy Shield

Deployment

Cloud

API

Yes

Explore further

3 views