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Brief
Brevo

Brevo

Marketing Technology (MarTech)brevo.com

Brevo provides an affordable, all-in-one customer engagement platform that combines email, SMS, chat, and CRM capabilities to help businesses build lasting customer relationships across multiple channels.

Last updated Jun 23, 2026 by the ATDb Editorial Team · Connections updated Jul 8, 2026

Founded
2012
HQ
Paris, Île-de-France, France
Connections
20

At a glance

Employees
501-1000
Funding
$188M
Revenue
$100M-$200M
14integrations5competitors1corporate family

About

Leading European email marketing and CRM platform with strong presence in SMB segment

Brevo, formerly known as Sendinblue until May 2023, is a European-based customer relationship management (CRM) and marketing automation platform that provides businesses with tools for email marketing, SMS campaigns, chat, marketing automation, and transactional messaging. The platform serves as an all-in-one digital marketing solution designed to help businesses build and maintain customer relationships across multiple channels. Founded in 2012, Brevo has grown to serve over 500,000 customers globally across 180 countries. The company positions itself as an affordable alternative to enterprise marketing platforms, targeting small to medium-sized businesses with an intuitive interface and flexible pricing. While not strictly an AdTech company in the traditional sense, Brevo operates in the MarTech space with significant overlap in customer engagement, audience targeting, and campaign management capabilities. The company has raised significant funding and expanded its product suite beyond email marketing to include CRM functionality, landing pages, Facebook ads, retargeting ads, and conversation tools like live chat and chatbots. Brevo's rebrand in 2023 reflected its evolution from a pure email marketing tool to a comprehensive customer engagement platform.

Business model

SaaS

Target market

SMB and Mid-Market

What they offer

  • Email Marketing

    Design, send, and optimize email campaigns with drag-and-drop editor and templates

  • SMS Marketing

    Send transactional and promotional SMS messages to customers

  • Marketing Automation

    Create automated workflows based on customer behavior and triggers

  • Transactional Email

    Send order confirmations, password resets, and other transactional messages via SMTP

  • CRM

    Manage contacts, deals, and sales pipeline in integrated CRM system

  • Chat

    Live chat and chatbot functionality for website visitor engagement

  • Landing Pages

    Create and publish landing pages without coding

  • Facebook Ads

    Create and manage Facebook advertising campaigns

  • Conversations

    Unified inbox for managing customer conversations across channels

Key features

Multi-channel marketing (email, SMS, WhatsApp)Marketing automation workflowsTransactional email APIContact segmentation and personalizationA/B testingReal-time reporting and analyticsDrag-and-drop email builderCRM and sales pipeline managementLive chat and chatbotsLanding page builderSign-up formsSMTP relayWhatsApp campaigns

Use cases

E-commerce transactional and promotional emailsLead nurturing and marketing automationCustomer onboarding sequencesAbandoned cart recoveryNewsletter campaignsEvent promotion and registrationCustomer support via live chatSMS notifications and promotionsSales pipeline management

Customer segments

Small businessesE-commerce companiesDigital agenciesSaaS companiesStartupsMid-market businessesNonprofitsContent creators

Tech & specs

Technology stack

RESTful APISMTP relayWebhooksJavaScript trackingCloud infrastructure

Security & compliance

GDPRISO 27001CCPAPrivacy Shield

Deployment

Cloud

API

Yes

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