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Brief
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Brevo

Brevo provides an affordable, all-in-one customer engagement platform that combines email, SMS, chat, and CRM capabilities to help businesses build lasting customer relationships across multiple channels.

Paris, Île-de-France, FranceFounded 2012

Last updated May 11, 2026 by the ATDb Editorial Team

Industry
Marketing Technology (MarTech) / Customer Engagement
Business Model
SaaS
Target Market
SMB and Mid-Market
Employee Count
501-1000
Funding
$188M
Revenue Range
$100M-$200M
API Available
Yes
Market Position

Leading European email marketing and CRM platform with strong presence in SMB segment

Overview

Brevo, formerly known as Sendinblue until May 2023, is a European-based customer relationship management (CRM) and marketing automation platform that provides businesses with tools for email marketing, SMS campaigns, chat, marketing automation, and transactional messaging. The platform serves as an all-in-one digital marketing solution designed to help businesses build and maintain customer relationships across multiple channels. Founded in 2012, Brevo has grown to serve over 500,000 customers globally across 180 countries. The company positions itself as an affordable alternative to enterprise marketing platforms, targeting small to medium-sized businesses with an intuitive interface and flexible pricing. While not strictly an AdTech company in the traditional sense, Brevo operates in the MarTech space with significant overlap in customer engagement, audience targeting, and campaign management capabilities. The company has raised significant funding and expanded its product suite beyond email marketing to include CRM functionality, landing pages, Facebook ads, retargeting ads, and conversation tools like live chat and chatbots. Brevo's rebrand in 2023 reflected its evolution from a pure email marketing tool to a comprehensive customer engagement platform.

Products & Features

Email Marketing

Design, send, and optimize email campaigns with drag-and-drop editor and templates

SMS Marketing

Send transactional and promotional SMS messages to customers

Marketing Automation

Create automated workflows based on customer behavior and triggers

Transactional Email

Send order confirmations, password resets, and other transactional messages via SMTP

CRM

Manage contacts, deals, and sales pipeline in integrated CRM system

Chat

Live chat and chatbot functionality for website visitor engagement

Landing Pages

Create and publish landing pages without coding

Facebook Ads

Create and manage Facebook advertising campaigns

Conversations

Unified inbox for managing customer conversations across channels

Key Features
Multi-channel marketing (email, SMS, WhatsApp)Marketing automation workflowsTransactional email APIContact segmentation and personalizationA/B testingReal-time reporting and analyticsDrag-and-drop email builderCRM and sales pipeline managementLive chat and chatbotsLanding page builderSign-up formsSMTP relayWhatsApp campaigns
Use Cases
E-commerce transactional and promotional emailsLead nurturing and marketing automationCustomer onboarding sequencesAbandoned cart recoveryNewsletter campaignsEvent promotion and registrationCustomer support via live chatSMS notifications and promotionsSales pipeline management
Customer Segments
Small businessesE-commerce companiesDigital agenciesSaaS companiesStartupsMid-market businessesNonprofitsContent creators

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