Skip to content
Brief
iContact

iContact

iContact delivers easy-to-use email marketing and automation tools designed specifically for small businesses and nonprofits, emphasizing deliverability, customer support, and affordable pricing.

icontact.comMorrisville, North Carolina, United StatesFounded 2003Parent: Ziff Davis (formerly J2 Global)

Last updated May 11, 2026 by the ATDb Editorial Team

Industry
Email Marketing / MarTech
Business Model
SaaS
Target Market
SMB
Employee Count
51-200
Funding
$5.5M
Parent Company
Ziff Davis (formerly J2 Global)
API Available
Yes
Market Position

Established email marketing provider focused on small business and nonprofit segments

Overview

iContact is an email marketing and automation platform that serves small businesses, nonprofits, and marketing agencies. The company provides tools for creating email campaigns, managing subscriber lists, marketing automation workflows, landing pages, and social media integration. Founded in 2003, iContact was acquired by Vocus in 2012, which was subsequently acquired by GTCR and merged with Cision. The platform continues to operate as a distinct brand under J2 Global (now Ziff Davis), focusing on delivering accessible email marketing solutions to organizations that need straightforward, cost-effective tools for customer engagement. iContact positions itself as a user-friendly alternative to more complex marketing platforms, emphasizing ease of use, deliverability, and customer support. The platform includes features like drag-and-drop email builders, pre-designed templates, list segmentation, A/B testing, and detailed analytics. While not strictly an AdTech platform in the programmatic advertising sense, iContact operates within the broader marketing technology ecosystem, helping businesses execute direct marketing campaigns through email channels. The company maintains its brand identity and product offering despite its subsidiary status, continuing to serve its core market of small to mid-sized organizations seeking reliable email marketing capabilities.

Products & Features

Email Marketing

Drag-and-drop email builder with customizable templates for creating and sending email campaigns

Marketing Automation

Automated workflow tools for triggered emails, welcome series, and drip campaigns

Landing Pages

Tools for creating custom landing pages to capture leads and grow subscriber lists

List Management

Contact management with segmentation, tagging, and list organization capabilities

Analytics & Reporting

Campaign performance tracking with open rates, click-through rates, and engagement metrics

Key Features
Drag-and-drop email editorPre-designed email templatesMarketing automation workflowsList segmentation and taggingA/B testingLanding page builderSocial media integrationReal-time analytics and reportingContact managementMobile-responsive designs
Use Cases
Small business email newslettersNonprofit fundraising campaignsEvent promotion and registrationE-commerce promotional emailsCustomer onboarding sequencesLead nurturing campaignsMembership communicationsSeasonal marketing campaigns
Customer Segments
Small businessesNonprofits and charitiesMarketing agenciesE-commerce businessesProfessional servicesMembership organizationsEvent organizers

Explore further

2 views