Mailchimp
Mailchimp is an email service provider built to help businesses with email and online marketing, having grown since its founding in 2001 into one of the top email newsletter services available.
Last updated Oct 5, 2026 by the ATDb Editorial Team
AI-drafted from public sources10 sources cited
At a glance
- Employees
- 1001-5000
- Funding
- Bootstrapped prior to acquisition; acquired by Intuit for ~$12B in 2021
- Revenue
- $700M–$1B+ (estimated at time of acquisition)
- Stock
- N/A
About
Market leader in email marketing for SMBs with one of the largest user bases globally and strong brand recognition
Mailchimp is an email service provider built to help businesses with email and online marketing, having grown since its founding in 2001 into one of the top email newsletter services available. While primarily known for email marketing, Mailchimp has expanded into an all-in-one marketing platform, adding capabilities such as landing pages, Facebook Ads, Google remarketing, social ads, and CRM tools. Its core feature set includes customizable templates, automated email campaigns, detailed analytics, and advanced tools such as audience segmentation and A/B testing to help marketers optimize campaign performance. Mailchimp offers AI-backed capabilities — including predicted audience segments and a generative AI assistant called Intuit Assist — alongside over 150 updated features such as advanced segmentation, custom reporting, and expanded e-commerce automations. The platform is best suited for beginners and small businesses, serving as a low-cost entry point into email marketing, though it is positioned as a stepping stone for early-stage businesses before they require more sophisticated, revenue-driven campaigns. Source 1: emailaudience.com — What is Mailchimp - and why do you need it? Source 2: vendasta.com — What is MailChimp? Definition & Overview Source 3: marcommnews.com — Intuit Mailchimp Launches New Global Campaign to Help ... Source 4: oneday.agency — Which is better: Klaviyo vs Mailchimp ...
Business model
SaaS
Target market
SMB
What they offer
Email Campaigns
Drag-and-drop email builder with templates, personalization, and scheduling for targeted email marketing campaigns
Marketing Automation
Pre-built and custom automation workflows triggered by customer behavior, purchase history, or lifecycle stage
Audience Management
Contact list management with segmentation, tagging, and audience insights powered by customer data
Landing Pages
No-code landing page builder for lead capture, product promotion, and campaign-specific destinations
Social Media Ads
Ad creation and management for Facebook, Instagram, and Google directly within the Mailchimp platform
A/B Testing
Multivariate and A/B testing tools for subject lines, content, send times, and audience segments
Analytics & Reporting
Campaign performance dashboards with open rates, click rates, revenue attribution, and audience growth metrics
Transactional Email (Mandrill)
Mandrill add-on for high-volume transactional and triggered emails with API access
Website Builder
Basic website and e-commerce store builder integrated with Mailchimp's marketing tools
SMS Marketing
SMS campaign capabilities for reaching subscribers via text message alongside email
Key features
Use cases
Customer segments
Tech & specs
Technology stack
Security & compliance
Deployment
API
Yes
- 2001 · Founded