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SendGrid was acquired by Twilio.
Brief
SendGrid

SendGrid

SendGrid provides reliable, scalable email infrastructure that ensures high deliverability rates and offers comprehensive analytics, enabling businesses to effectively reach customers through email communications.

sendgrid.comDenver, Colorado, United StatesFounded 2009

Last updated Jun 1, 2026 by the ATDb Editorial Team

Industry
Email Service Provider / Marketing Technology
Business Model
SaaS
Target Market
SMB, Mid-Market, Enterprise
Employee Count
501-1000
Funding
$81.3M
Revenue Range
$150M-$200M
Stock Symbol
NYSE:SEND
Parent Company
Twilio
API Available
Yes
Market Position

Leading cloud-based email delivery platform with significant market share in transactional and marketing email services

Overview

SendGrid is a cloud-based email delivery platform that provides transactional and marketing email services to businesses worldwide. Founded in 2009, the company built a robust infrastructure for sending, receiving, and managing email communications at scale, serving over 80,000 customers including Uber, Airbnb, and Spotify. SendGrid's platform handles billions of emails monthly, offering APIs for developers and user-friendly interfaces for marketers to create, send, and optimize email campaigns. In 2019, SendGrid was acquired by Twilio for approximately $3 billion, becoming part of Twilio's customer engagement platform. The acquisition combined SendGrid's email expertise with Twilio's communications APIs, creating a comprehensive multi-channel communication solution. Today, SendGrid operates as a distinct product within Twilio's portfolio, maintaining its brand identity and continuing to serve its customer base while benefiting from Twilio's broader platform capabilities. While SendGrid is positioned within the marketing technology and communication infrastructure space rather than traditional advertising technology, it plays a crucial role in the digital marketing ecosystem by enabling businesses to deliver personalized, data-driven email communications. The platform continues to offer both API-driven solutions for developers and marketing campaign tools for email marketers, maintaining its position as one of the leading email delivery services in the market.

Products & Features

Email API

RESTful API for sending transactional emails with high deliverability and real-time analytics

Marketing Campaigns

Visual email builder and campaign management tools for creating and sending marketing emails

Email Validation

Real-time and batch email address validation to improve deliverability and reduce bounces

Inbound Parse

Webhook service that processes incoming emails and converts them into structured data

Dedicated IP Addresses

Dedicated IP addresses for enhanced sender reputation and deliverability control

Key Features
High-volume email delivery infrastructureReal-time analytics and reportingAdvanced deliverability optimizationTemplate management and design toolsA/B testing capabilitiesContact list managementWebhook event notificationsSMTP relay and Web APISuppression managementEmail activity feed
Use Cases
Transactional email delivery (receipts, notifications, password resets)Marketing email campaigns and newslettersUser onboarding and lifecycle emailsE-commerce order confirmations and shipping updatesApplication alerts and system notificationsCustomer engagement and retention campaigns
Customer Segments
SaaS companiesE-commerce businessesMobile app developersDigital marketersEnterprise organizationsStartups and SMBs

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