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Brief
Iterable

Iterable

Iterable empowers brands to create individualized, harmonized customer experiences across all touchpoints through an intuitive, data-driven marketing automation platform that combines workflow orchestration with AI-powered optimization.

iterable.comSan Francisco, California, United StatesFounded 2013

Last updated May 11, 2026 by the ATDb Editorial Team · Connections updated May 13, 2026

Industry
Marketing Automation / Customer Engagement Platform
Business Model
SaaS
Target Market
Mid-Market and Enterprise
Employee Count
501-1000
Funding
$334M
Revenue Range
$100M-$200M
Stock Symbol
N/A
API Available
Yes
Market Position

Leading cross-channel marketing automation platform competing in the enterprise customer engagement space

Overview

Iterable is a cross-channel marketing automation platform founded in 2013 that enables brands to create, execute, and optimize personalized customer engagement campaigns across email, mobile push, SMS, in-app, web push, and social media channels. The platform combines a sophisticated workflow engine with AI-powered optimization capabilities to help marketers deliver individualized experiences at scale. Iterable serves as a growth marketing platform that bridges the gap between data and activation, allowing companies to leverage customer data to orchestrate sophisticated, multi-channel campaigns. In the MarTech and customer engagement ecosystem, Iterable positions itself as an enterprise-grade solution that competes with established players like Braze, Salesforce Marketing Cloud, and Adobe Campaign. The company has raised significant venture capital funding and serves notable customers across e-commerce, media, entertainment, and consumer technology sectors including DoorDash, Calm, Madison Reed, and Zillow. Iterable differentiates itself through its user-friendly interface, flexible data model, and Catalog feature that enables dynamic content personalization without requiring extensive technical resources.

Products & Features

Iterable Studio

Visual workflow builder for creating sophisticated cross-channel customer journeys and campaigns

Catalog

Dynamic content management system that enables personalized messaging using product, content, and custom data

Brand Affinity

AI-powered predictive analytics that scores customer engagement likelihood and optimizes send times

Channel Optimization

Intelligent channel selection that determines the best communication channel for each individual user

Experiments

A/B and multivariate testing capabilities for optimizing campaign performance

Data Management

Flexible data model and segmentation engine for audience targeting and personalization

Key Features
Cross-channel orchestration (email, SMS, push, in-app, web)Visual workflow builder with drag-and-drop interfaceAI-powered send time optimizationDynamic content personalization via CatalogReal-time event-triggered messagingAdvanced segmentation and audience managementA/B testing and experimentation frameworkPredictive analytics and Brand Affinity scoringComprehensive analytics and reporting dashboardsRESTful API for data integration
Use Cases
E-commerce cart abandonment and browse abandonment campaignsSubscription lifecycle management and retentionOnboarding and activation campaigns for new usersRe-engagement and win-back campaignsPersonalized product recommendationsEvent-driven transactional messagingMulti-channel loyalty programsContent engagement and media consumption optimization
Customer Segments
E-commerce and retailMedia and entertainmentConsumer technology and mobile appsFinancial servicesTravel and hospitalityHealthcare and wellnessEducation technology

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