SessionM enabled brands to create personalized, data-driven loyalty programs and customer engagement campaigns using real-time behavioral data and gamification mechanics to drive customer lifetime value.
Last updated Mar 8, 2026 by AI Enrichment
Leading mobile-first loyalty and customer engagement platform prior to Mastercard acquisition
SessionM was a mobile-first customer engagement and loyalty platform that helped brands create personalized, data-driven customer experiences. The company pioneered the use of gamification mechanics combined with behavioral data to drive customer engagement across mobile apps, websites, and other digital channels. SessionM's platform enabled marketers to create loyalty programs, run targeted campaigns, and deliver personalized offers based on real-time customer behavior and preferences. The platform was particularly popular among retailers, restaurants, and consumer brands looking to modernize their loyalty programs and create more engaging customer experiences. SessionM differentiated itself by offering a comprehensive solution that combined loyalty management, campaign orchestration, and customer data management in a single platform, with a strong emphasis on mobile-first experiences. In 2019, SessionM was acquired by Mastercard, which integrated the platform into its broader customer engagement and loyalty services portfolio. The acquisition allowed Mastercard to expand its capabilities in digital customer engagement and loyalty program management, particularly for its merchant and banking clients. Following the acquisition, SessionM's technology became part of Mastercard's Session suite of products.
Comprehensive loyalty program management with points, rewards, tiers, and gamification mechanics
Real-time campaign orchestration and personalized offer delivery across channels
Unified customer data management and behavioral analytics for segmentation and targeting
Mobile app integration tools for embedding loyalty and engagement features