Boxever
Boxever unified customer data and applied AI-driven decisioning to enable travel and hospitality brands to deliver real-time, personalized experiences that increased conversion and customer loyalty.
Last updated May 22, 2026 by ATDb automated enrichment
- Industry
- Customer Data Platform / Personalization
- Business Model
- SaaS
- Target Market
- Enterprise
- Employee Count
- 51-200
- Funding
- $28M
- Revenue Range
- $10M-$30M
- Parent Company
- Sitecore
- API Available
- Yes
A leading CDP and AI personalization platform purpose-built for the travel and hospitality industry, acquired by Sitecore in 2021 and integrated into its digital experience suite.
Boxever was a Dublin-based customer intelligence platform founded in 2011 that specialized in helping travel and hospitality companies deliver hyper-personalized experiences across digital channels. The platform combined a Customer Data Platform (CDP) with AI-powered decisioning and real-time personalization capabilities, enabling airlines, hotels, and travel brands to unify customer data and act on it at scale. Boxever was widely recognized as a pioneer in applying machine learning and predictive analytics to the travel sector, helping clients like Ryanair, Etihad Airways, and Delta Air Lines improve conversion rates and customer engagement.
Customer Data Platform (CDP)
Unified customer profiles by aggregating data from multiple sources to create a single, real-time view of each traveler.
AI Decisioning Engine
Machine learning-powered engine that determined the next best action or offer for each customer in real time.
Real-Time Personalization
Delivered personalized content, offers, and messaging across web, mobile, email, and call center channels.
Segmentation & Analytics
Advanced audience segmentation and behavioral analytics tools to identify high-value customer cohorts.
Journey Orchestration
Enabled brands to design and automate multi-step customer journeys across touchpoints.