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Brief
Salesforce Marketing Cloud

Salesforce Marketing Cloud

Marketing TechnologyProduct· part of Salesforcesalesforce.com

Salesforce Marketing Cloud is a digital marketing platform that helps brands engage their audiences through targeted, data-driven advertising campaigns.

Last updated Oct 8, 2026 by ATDb automated enrichment · Connections updated Oct 12, 2026

Founded
2000
HQ
San Francisco, California, United States
Parent
Connections
215

AI-drafted from public sources9 sources cited

At a glance

Employees
10001+
Funding
$X.XX B
Revenue
$1B+ (as part of Salesforce's broader cloud revenue)
Stock
CRM
184integrations23competitors4corporate family

About

A leading enterprise marketing platform offered as part of the broader Salesforce ecosystem, widely adopted by large brands for cross-channel customer engagement and data-driven advertising.

Salesforce Marketing Cloud is a digital marketing platform that helps brands engage their audiences through targeted, data-driven advertising campaigns. Its Advertising Studio product connected CRM data with major advertising platforms — including Facebook, Google, LinkedIn, and Twitter — enabling marketers to strategize, publish, run, and automate their advertising, using real-time customer interactions to segment audiences and personalize ad delivery. The platform allowed marketers to build audience segments in Marketing Cloud, drawing on behavioral, engagement, email, and transactional data, and then publish those segments to ad platforms such as Google and Meta for retargeting, lookalike modeling, suppression, and cross-channel audience reuse. Beyond campaign execution, the platform also provided real-time tracking and analytics capabilities, with strong analytical tools designed to help marketers optimize campaigns for better ROI. Salesforce is retiring its Marketing Cloud Advertising Studio products, with customer subscriptions no longer renewable as of August 15, 2026, affecting every product sold under the names Marketing Cloud Advertising, Ad Studio, and Active Audiences. Salesforce is investing in Data Cloud Ad Audiences as its replacement advertising solution, and recommends that current Advertising Studio customers transition to that platform going forward. Source 1: s2-labs.com — A Guide to Salesforce Marketing Cloud Advertising Studio Source 2: mavlers.com — Your Migration Guide to Data Cloud Ad Audiences Source 3: salesforceben.com — Salesforce Retires Marketing Cloud Advertising Studio

Business model

SaaS

Target market

Enterprise

What they offer

  • Advertising Studio (sunsetting)

    Connects CRM data with ad platforms like Facebook, Google, LinkedIn, and Twitter for audience targeting, retargeting, lookalike modeling, and suppression. Subscriptions no longer renewable after August 15, 2026.

  • Active Audiences (sunsetting)

    Enables real-time audience activation across advertising channels using Marketing Cloud data. Being retired alongside Advertising Studio.

  • Data Cloud Ad Audiences

    Salesforce's next-generation advertising audience solution, recommended as the migration path for Advertising Studio customers.

  • Email Studio

    Enterprise email marketing tool for building, personalizing, and automating email campaigns.

  • Journey Builder

    Cross-channel customer journey orchestration tool enabling automated, personalized engagement flows.

  • Mobile Studio

    Mobile messaging capabilities including SMS, push notifications, and in-app messaging.

  • Social Studio

    Social media marketing and listening tool for publishing, engagement, and analytics.

  • Analytics Builder

    Reporting and analytics tools for tracking campaign performance and optimizing ROI.

Key features

CRM-to-ad-platform audience syncBehavioral and transactional audience segmentationLookalike modeling and retargetingCross-channel audience suppressionAutomated customer journey orchestrationReal-time campaign tracking and analyticsEmail, mobile, and social marketing automationFirst-party data activation via Data Cloud

Use cases

Retargeting CRM audiences on paid social and searchLookalike audience creation from existing customer dataAd suppression for existing customers to reduce wasted spendCross-channel personalized marketing automationFirst-party data activation for digital advertisingCustomer journey orchestration across email, mobile, and ads

Customer segments

Enterprise brandsRetail and e-commerce companiesFinancial services firmsHealthcare organizationsB2B technology companies

Tech & specs

Technology stack

Salesforce Data CloudREST and SOAP APIsAMPscriptServer-Side JavaScript (SSJS)SQL for audience segmentationEinstein AI

Security & compliance

SOC 2GDPRCCPAISO 27001HIPAA

Deployment

Cloud

API

Yes

Corporate history
  1. 2000 · Founded
How it came together
  • 2013·Rebranded → Salesforce Marketing Cloud↗
  • 2016·Shut down → Salesforce Marketing Cloud↗
See the full lineage →
View Salesforce Marketing Cloud’s full portfolio (3) See alternatives to Salesforce Marketing Cloud See integrations with Salesforce Marketing Cloud (184)

Explore further

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