Deloitte Digital
Deloitte Digital combines creative agency capabilities, strategic consulting, and large-scale technology implementation to help enterprises deliver connected, data-driven customer experiences at scale.
Last updated Jul 13, 2026 by ATDb automated enrichment · Connections updated Jul 15, 2026
At a glance
- Employees
- 10001+
- Revenue
- $5B+
About
One of the largest global digital transformation consultancies, competing at the top tier alongside Accenture Song and IBM iX for enterprise marketing and experience transformation engagements.
Deloitte Digital is the digital transformation and creative consultancy division of Deloitte, one of the world's largest professional services firms. It combines the creative capabilities of a digital agency with the strategic depth of a management consultancy and the technical implementation power of a systems integrator. Deloitte Digital helps enterprise clients reimagine customer experiences, modernize marketing technology stacks, and execute large-scale digital transformation programs across industries including retail, financial services, healthcare, and the public sector. Within the AdTech and MarTech ecosystem, Deloitte Digital operates as a major systems integrator and strategic advisor, partnering with leading platforms such as Salesforce, Adobe, Google, and SAP to implement and optimize marketing clouds, customer data platforms, and personalization engines. The firm has grown its capabilities through a series of acquisitions of creative and digital agencies, including Heat, Acne, and Fjord (design and innovation), significantly expanding its creative and experience design offerings. Deloitte Digital competes directly with Accenture Interactive (now Accenture Song), IBM iX, PwC Digital Services, and WPP's technology-focused units. Its scale, global reach, and integration with Deloitte's broader advisory, risk, and tax practices give it a distinctive ability to manage complex, cross-functional digital transformation engagements that span marketing, IT, and operations. It is consistently ranked among the top digital agencies and transformation consultancies globally by analysts such as Gartner and Forrester.
Business model
Consulting & Systems Integration
Target market
Enterprise
What they offer
Customer Experience Transformation
End-to-end consulting and implementation services to redesign customer journeys across digital and physical touchpoints.
Marketing Technology Implementation
Systems integration and deployment of leading MarTech platforms including Salesforce Marketing Cloud, Adobe Experience Cloud, and SAP Customer Experience.
Customer Data & Analytics
Strategy and implementation of customer data platforms (CDPs), data lakes, and AI-driven personalization engines.
Commerce Solutions
Design and implementation of B2C and B2B digital commerce platforms, including headless commerce architectures.
Fjord Design & Innovation
Human-centered design and innovation studio (acquired) focused on service design, UX, and brand experience.
Content & Creative Services
Brand strategy, content production, and creative campaign development through acquired agency capabilities (e.g., Heat, Acne).
Digital Strategy & Transformation Roadmapping
Advisory services to define digital maturity, prioritize investments, and build multi-year transformation roadmaps.
Cloud & Platform Modernization
Migration and modernization of legacy marketing and CRM systems to cloud-native architectures.
Key features
Use cases
Customer segments
Tech & specs
Technology stack
Security & compliance
Deployment
API
Limited