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Brief
Indicative was acquired by Jebbit (2022).
Indicative

Indicative

Customer Analyticsindicative.com

Indicative enabled product and marketing teams to analyze complex customer journeys and behavioral data through a no-code, self-serve interface without relying on engineering resources.

Last updated Jun 23, 2026 by ATDb automated enrichment

Founded
2013
HQ
New York, NY, United States
Parent
Connections
28

At a glance

Employees
11-50
Funding
$6M
Revenue
Under $10M
17integrations10competitors1corporate family

About

Mid-market customer behavioral analytics platform with a freemium model, positioned as a more accessible alternative to enterprise tools like Amplitude and Mixpanel

Indicative was a customer analytics and behavioral intelligence platform founded to help product managers, marketers, and data analysts understand how users interacted with their digital products. The platform specialized in funnel analysis, cohort analysis, and customer journey mapping, enabling teams to visualize complex behavioral data without requiring deep SQL knowledge or engineering support. Its self-serve, no-code approach to analytics made it particularly appealing to growth-focused teams at mid-market and enterprise companies. The company positioned itself as a more accessible and flexible alternative to enterprise analytics tools, offering a free tier that allowed smaller teams to get started without significant upfront investment. Indicative's multipath funnel analysis was a standout capability, allowing users to explore non-linear customer journeys rather than forcing data into rigid, predefined conversion paths. This made it especially useful for e-commerce, SaaS, and media companies seeking to reduce churn and optimize conversion rates. In 2021, Jebbit — a zero-party data and interactive content platform — acquired Indicative, signaling a strategic move to combine declared consumer data with behavioral analytics. Following the acquisition, Indicative's distinct brand and standalone product presence was gradually wound down as its capabilities were integrated into Jebbit's broader platform. The acquisition reflected a broader industry trend of combining behavioral and declared data to create richer customer profiles for personalization and marketing activation.

Business model

SaaS

Target market

Mid-Market

What they offer

  • Multipath Funnel Analysis

    Visualized non-linear customer journeys and conversion funnels across multiple behavioral paths

  • Cohort Analysis

    Tracked user retention and behavioral trends across defined user cohorts over time

  • Customer Journey Mapping

    End-to-end visualization of how users moved through digital products and marketing touchpoints

  • Behavioral Segmentation

    Segmented users based on in-product actions and engagement patterns for targeted analysis

  • Data Explorer

    No-code query interface allowing non-technical users to explore behavioral datasets without SQL

Key features

No-code, self-serve analytics interfaceMultipath funnel visualizationCohort retention analysisReal-time behavioral event trackingCustomer journey mappingFreemium access modelPre-built dashboard templatesCross-channel behavioral data integration

Use cases

Conversion funnel optimization for e-commerceUser retention analysis for SaaS productsChurn prediction and reductionMarketing campaign performance analysisProduct feature adoption trackingCustomer segmentation for personalization

Customer segments

SaaS product teamsE-commerce companiesDigital media companiesGrowth and marketing teamsMid-market technology companies

Tech & specs

Technology stack

Cloud-based data processingJavaScript SDK for event trackingREST APISQL-compatible data layerAmazon Web Services

Security & compliance

GDPRCCPASOC 2

Deployment

Cloud

API

Yes

Explore further

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