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CleverTap

CleverTap

Customer Engagement & Marketing Automationclevertap.com

CleverTap unifies analytics, segmentation, and omnichannel engagement in a single platform, enabling brands to retain users and maximize lifetime value without stitching together multiple tools.

Last updated Jun 23, 2026 by ATDb automated enrichment · Connections updated Jul 6, 2026

Founded
2013
HQ
Mountain View, California, United States
Connections
29

At a glance

Employees
1001-5000
Funding
$260M+
Revenue
$50M-$100M
Stock
N/A
21integrations5competitors1corporate family1acquisitions

About

Unicorn-status mobile-first customer engagement platform with strong presence in emerging markets and a growing enterprise footprint globally

CleverTap is a leading customer lifecycle and engagement platform founded in 2013, purpose-built for mobile-first businesses. The platform enables brands to analyze user behavior in real time, segment audiences with precision, and deliver personalized communications across push notifications, in-app messages, SMS, email, WhatsApp, and web channels — all from a unified dashboard. Its AI-powered capabilities, including predictive segmentation and automated journey orchestration, allow marketers to act on insights without relying heavily on engineering resources. Headquartered in Mountain View, California, with significant operations in Mumbai, India, CleverTap serves over 2,000 customers globally, including major brands like Disney+ Hotstar, Domino's, Vodafone, and Air Asia. The company has positioned itself as a strong alternative to fragmented MarTech stacks by consolidating analytics, engagement, and experimentation into a single platform, reducing the need for multiple point solutions. It is particularly dominant in emerging markets across Asia, the Middle East, and Africa. In the broader AdTech and MarTech ecosystem, CleverTap competes with platforms like Braze, MoEngage, and Iterable. The company has raised over $260 million in funding and reached unicorn status in 2022 with a valuation exceeding $1 billion. Its focus on mobile-first engagement, real-time data processing, and AI-driven automation makes it a significant player for consumer apps and digital businesses seeking to improve retention and lifetime value.

Business model

SaaS

Target market

Mid-Market and Enterprise

What they offer

  • Segmentation Engine

    Real-time behavioral segmentation using RFM analysis, predictive scores, and custom event properties to build precise audience cohorts

  • Omnichannel Messaging

    Delivery of personalized messages across push notifications, in-app, SMS, email, WhatsApp, and web push from a single platform

  • Journey Builder

    Visual drag-and-drop campaign orchestration tool for building automated multi-step customer lifecycle journeys

  • Analytics & Funnels

    Real-time dashboards, funnel analysis, cohort analysis, and retention reports to understand user behavior and drop-off points

  • CleverTap Clever.AI

    AI and machine learning layer providing predictive segmentation, send-time optimization, and churn prediction

  • Product Experiences (Flows)

    No-code in-app experience builder for onboarding flows, tooltips, and feature discovery without app releases

  • A/B and Multivariate Testing

    Experimentation tools to test messaging variants, in-app experiences, and campaign strategies to optimize performance

  • LiveUser Profiles

    Unified real-time user profiles aggregating behavioral, demographic, and transactional data for each individual user

Key features

Real-time user segmentation and behavioral analyticsOmnichannel campaign orchestration (push, email, SMS, WhatsApp, in-app, web)AI-powered predictive segmentation and churn scoringVisual journey builder for lifecycle automationNo-code in-app experience and onboarding flowsCohort and funnel analysis with retention reportingSend-time optimization powered by machine learningUnified customer profiles with real-time data ingestion

Use cases

Mobile app user onboarding and activationCart abandonment and purchase re-engagementSubscription renewal and churn preventionLoyalty program and VIP user engagementTransactional and OTP messagingFeature adoption campaigns for product-led growthWin-back campaigns for lapsed usersReal-time event-triggered personalization

Customer segments

Consumer mobile apps (fintech, edtech, healthtech, gaming)E-commerce and retail brandsMedia and entertainment platformsTravel and hospitality companiesTelecommunications providersFood delivery and on-demand services

Tech & specs

Technology stack

Native mobile SDKs (iOS, Android)Web SDK (JavaScript)REST APIs for server-side integrationReal-time event streaming infrastructureMachine learning and AI models for predictive analyticsCloud-native architecture (AWS, GCP)React-based frontend dashboard

Security & compliance

SOC 2 Type IIGDPRCCPAISO 27001HIPAA (available on request)

Deployment

CloudHybrid

API

Yes

Explore further

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