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Brief
Constant Contact

Constant Contact

Email Marketingconstantcontact.com

Constant Contact is a digital marketing and automation platform serving small businesses and nonprofits globally.

Last updated Oct 5, 2026 by the ATDb Editorial Team · Connections updated Oct 6, 2026

Founded
1995
HQ
Waltham, Massachusetts, United States
Owned by
Clearlake Capital Group (investor)
Connections
48

AI-drafted from public sources19 sources cited

At a glance

Employees
1001-5000
Funding
$166M
Revenue
$300M–$500M
Stock
NASDAQ:CTCT
25integrations16competitors2corporate family1acquisitions

About

One of the most established and widely recognized email and digital marketing platforms for small businesses and nonprofits, competing primarily on brand trust, ease of use, and breadth of features at an accessible price point.

Constant Contact is a digital marketing and automation platform serving small businesses and nonprofits globally. Headquartered in the US and employing over 1,000 staff worldwide, the company has established itself as a leading digital marketing partner for small and medium enterprises, offering email and social media marketing capabilities overlaid with AI technology. Its platform enables businesses to find and engage current and new customers across email, social, mobile, and web channels, with multiple campaign types that can be mapped to specific business goals. Constant Contact integrates with more than 300 third-party platforms — including Microsoft Excel, Salesforce, and Outlook — allowing users to sync contacts and other data across tools. As part of its ongoing expansion, the company has introduced features enabling businesses to convert social media followers into actionable marketing contacts, extending its reach into social-driven lead generation. A national advertising campaign, created with TBWA\Chiat\Day LA, promotes the platform's ability to turn a prompt into marketing that runs across channels automatically, backed by AI. Source 1: martechcube.com — Digital Marketing Leader Constant Contact Announces UK ... Source 2: constantcontact.com — Constant Contact Newsroom - Press Releases Source 3: businessnewsdaily.com — Constant Contact Email Marketing Review and Pricing Source 4: constantcontact.com — Press Releases

Business model

SaaS

Target market

SMB

What they offer

  • Email Marketing

    Drag-and-drop email builder with hundreds of customizable templates, list segmentation, and deliverability tools.

  • Marketing Automation

    Automated email series and workflows triggered by subscriber behavior, sign-ups, or dates.

  • SMS Marketing

    Text message marketing campaigns to reach customers directly on their mobile devices.

  • Social Media Marketing

    Tools to create, schedule, and publish posts across Facebook, Instagram, and other social platforms.

  • Event Management

    Online event registration, ticketing, and promotion tools integrated with email campaigns.

  • Landing Pages & Sign-up Forms

    Customizable landing pages and embedded forms to capture leads and grow contact lists.

  • CRM & Contact Management

    Basic CRM features for managing contacts, segmenting audiences, and tracking engagement.

  • Reporting & Analytics

    Campaign performance dashboards tracking open rates, click-throughs, conversions, and more.

  • E-commerce Tools

    Shoppable email features and integrations with platforms like Shopify and WooCommerce to drive online sales.

  • AI Content Generator

    AI-powered tools to assist with writing email subject lines and body copy.

Key features

Drag-and-drop email editor with 200+ templatesMarketing automation and drip campaignsSMS marketingSocial media scheduling and publishingContact list segmentation and managementEvent registration and managementReal-time reporting and analyticsAI-assisted content creationE-commerce integrationsLanding page and sign-up form builder

Use cases

Small business email newsletter campaignsNonprofit donor and volunteer communicationsE-commerce promotional emails and abandoned cart recoveryEvent promotion and online registrationSocial media content scheduling for SMBsLead generation via landing pages and sign-up formsCustomer re-engagement and loyalty campaignsSMS promotions and announcements

Customer segments

Small businesses (retail, restaurants, professional services)Nonprofits and associationsE-commerce merchantsEvent organizersFranchises and multi-location businessesMarketing agencies serving SMB clients

Tech & specs

Technology stack

Cloud-based SaaS infrastructureRESTful APIAI/ML for content generation and send-time optimizationWebhooksOAuth 2.0 authentication

Security & compliance

GDPRCCPACAN-SPAM complianceCASL complianceSOC 2

Deployment

Cloud

API

Yes

Explore further

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