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Brief
Constant Contact

Constant Contact

Email Marketingconstantcontact.com

Constant Contact empowers small businesses and nonprofits to grow their audience and drive results through easy-to-use email marketing, automation, and multi-channel digital marketing tools — no technical expertise required.

Last updated Jun 28, 2026 by ATDb automated enrichment · Connections updated Jul 8, 2026

Founded
1995
HQ
Waltham, Massachusetts, United States
Connections
44

At a glance

Employees
1001-5000
Funding
$166M
Revenue
$300M-$500M
Stock
NASDAQ:CTCT
24integrations16competitors2corporate family1acquisitions

About

One of the largest and most recognized email marketing platforms for small businesses and nonprofits, with a long-standing brand presence and broad SMB adoption.

Constant Contact is one of the pioneering email marketing platforms, founded in 1995 and headquartered in Waltham, Massachusetts. The company provides small businesses, nonprofits, and entrepreneurs with an accessible suite of digital marketing tools including email campaign creation, marketing automation, social media management, landing pages, and basic CRM capabilities. Its drag-and-drop editor, extensive template library, and list management features have made it a go-to solution for organizations without dedicated marketing teams. Constant Contact occupies a strong position in the SMB email marketing segment, competing directly with Mailchimp, Klaviyo, and HubSpot. The platform differentiates itself through ease of use, strong customer support, and a broad feature set that extends beyond email into event marketing, surveys, and e-commerce integrations. Its acquisition by Endurance International Group (later Clearlake Capital) and subsequent merger with SharpSpring in 2021 expanded its capabilities into marketing automation and CRM for agencies and SMBs. In the AdTech and MarTech ecosystem, Constant Contact serves as a critical last-mile marketing tool for millions of small businesses globally. The platform integrates with major e-commerce platforms, CRMs, and social networks, enabling cohesive multi-channel campaigns. With a subscriber base in the hundreds of thousands of businesses and a well-recognized brand, Constant Contact remains a significant player in the democratization of digital marketing for smaller organizations.

Business model

SaaS

Target market

SMB

What they offer

  • Email Marketing

    Drag-and-drop email builder with hundreds of templates, list segmentation, and performance analytics.

  • Marketing Automation

    Automated email series and workflows triggered by subscriber behavior or time-based rules.

  • Social Media Marketing

    Tools to create, schedule, and publish posts across Facebook, Instagram, and other platforms.

  • Landing Pages

    Simple landing page builder to capture leads and grow email lists.

  • SMS Marketing

    Text message marketing capabilities to reach contacts via mobile.

  • Event Marketing

    Tools to promote events, manage registrations, and sell tickets.

  • Surveys & Polls

    Create and send surveys or polls to gather audience feedback.

  • E-commerce Integration

    Integrations with Shopify, WooCommerce, and other platforms to drive online sales via email.

  • Contact Management / CRM

    Basic CRM and contact list management with tagging, segmentation, and activity tracking.

  • Reporting & Analytics

    Campaign performance dashboards tracking opens, clicks, bounces, and conversions.

Key features

Drag-and-drop email editor with 200+ templatesMarketing automation workflowsContact list segmentation and taggingSocial media scheduling and publishingSMS marketingEvent registration and managementLanding page builderA/B subject line testingReal-time reporting and analyticsE-commerce integrations

Use cases

Small business email newsletter campaignsNonprofit donor and volunteer communicationsRetail promotional and seasonal email campaignsEvent promotion and registration managementLead nurturing via automated email sequencesSocial media content scheduling for small teamsE-commerce abandoned cart and post-purchase emailsSurvey and feedback collection from customers

Customer segments

Small businessesNonprofits and associationsRetailers and e-commerce merchantsRestaurants and hospitality businessesProfessional services firmsEvent organizersFranchisesMarketing agencies serving SMBs

Tech & specs

Technology stack

Cloud-based SaaS infrastructureRESTful APIHTML/CSS email rendering engineWebhook supportOAuth 2.0 authenticationThird-party integrations via Zapier and native connectors

Security & compliance

GDPRCCPACAN-SPAMCASL

Deployment

Cloud

API

Yes

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