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Brief
BigCommerce

BigCommerce

E-commerce Platformbigcommerce.com

Open SaaS e-commerce platform that combines enterprise-grade functionality with ease of use, enabling businesses to build flexible, scalable online stores without the complexity and cost of traditional enterprise solutions.

Last updated Jun 23, 2026

Founded
2009
HQ
Austin, Texas, United States
Connections
169

At a glance

Employees
501-1000
Funding
$200M+
Revenue
$200M-$300M
Stock
BIGC
161integrations4competitors1corporate family

About

Leading mid-market and enterprise e-commerce platform provider competing with Shopify and Adobe Commerce

BigCommerce is a leading Software-as-a-Service (SaaS) e-commerce platform that enables businesses to build, manage, and scale online stores. Founded in 2009 and publicly traded since 2020, the company provides a comprehensive suite of tools for creating digital storefronts, processing transactions, managing inventory, and optimizing online sales. While primarily an e-commerce platform rather than a pure AdTech company, BigCommerce plays a significant role in the digital commerce ecosystem by providing merchants with integrated marketing, SEO, and advertising tools to drive customer acquisition and retention. BigCommerce serves a diverse customer base ranging from small and medium-sized businesses to large enterprise retailers across various industries including fashion, health and beauty, food and beverage, and manufacturing. The platform differentiates itself through its open SaaS architecture, which provides flexibility and customization capabilities typically associated with on-premise solutions while maintaining the benefits of cloud-based software. BigCommerce competes in the e-commerce platform market alongside Shopify, Adobe Commerce (Magento), Salesforce Commerce Cloud, and WooCommerce, positioning itself as a scalable solution for growing businesses and established brands seeking to expand their online presence.

Business model

SaaS

Target market

SMB, Mid-Market, Enterprise

What they offer

  • BigCommerce Essentials

    Core e-commerce platform with storefront builder, product catalog management, and checkout functionality

  • BigCommerce Enterprise

    Advanced platform for high-volume merchants with enhanced customization, priority support, and dedicated infrastructure

  • Multi-Storefront

    Manage multiple storefronts from a single platform for different brands, regions, or customer segments

  • Headless Commerce

    API-first architecture enabling custom frontend experiences while leveraging BigCommerce backend

  • B2B Edition

    Specialized features for B2B commerce including quote management, customer-specific pricing, and bulk ordering

  • WordPress Integration

    Native integration combining WordPress content management with BigCommerce e-commerce capabilities

Key features

Open SaaS architecture with extensive API accessBuilt-in SEO optimization toolsMulti-channel selling (Amazon, eBay, Facebook, Instagram)Abandoned cart recoveryAdvanced product filtering and searchMobile-responsive themesPayment gateway integrationsInventory managementAnalytics and reportingMarketing automation toolsCustomer segmentationProduct reviews and ratings

Use cases

Mid-market retailers transitioning from legacy platformsFast-growing DTC brands requiring scalabilityMulti-brand organizations managing multiple storefrontsB2B wholesalers and distributorsOmnichannel retailers selling across multiple marketplacesBrands requiring headless commerce architectureInternational businesses needing multi-currency and multi-language supportWordPress publishers adding e-commerce functionality

Customer segments

Small and medium-sized businessesMid-market retailersEnterprise brandsB2B wholesalersDirect-to-consumer brandsMulti-brand organizationsInternational merchantsHigh-growth startups

Tech & specs

Technology stack

RESTful APIsGraphQL APIsStencil theme engineHTML5/CSS3JavaScriptReactNode.jsPHPWebhooksCDN infrastructure

Security & compliance

PCI DSS Level 1SOC 2 Type IIGDPRCCPAISO 27001Privacy Shield

Deployment

Cloud

API

Yes

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