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Brief
Omnisend

Omnisend

Marketing Automation Softwareomnisend.com

Ecommerce-specific features and pre-built workflows designed for online retail

Last updated Jun 23, 2026 · Connections updated Jul 8, 2026

Founded
2014
HQ
London, United Kingdom, Vilnius County, Lithuania
Connections
24

At a glance

Employees
201-500
Funding
venture-backed
Revenue
$10M-$50M
16integrations8competitors

About

Omnisend is positioned as a leading omnichannel marketing automation platform specifically for ecommerce businesses, competing in the mid-market segment. The company has established strong market presence through its ecommerce-first approach, deep integrations with major shopping platforms, and competitive pricing. Omnisend serves over 100,000 ecommerce brands globally and is recognized for its ease of use and comprehensive feature set tailored to online retail needs.

Omnisend is an email and SMS marketing automation platform for e-commerce, founded in 2014 (originally as Soundest) and headquartered in Vilnius, Lithuania, with additional offices including London. It offers integrated advertising and lifecycle messaging for online retailers.

Business model

B2B SaaS

Target market

Small to medium-sized ecommerce businesses and online retailers across various industries seeking omnichannel marketing automation solutions

What they offer

  • Email Marketing

    Drag-and-drop email builder with ecommerce-focused templates, personalization, and A/B testing capabilities

  • SMS Marketing

    Text message campaigns with automation, segmentation, and two-way messaging for customer engagement

  • Marketing Automation

    Pre-built and custom automation workflows including cart abandonment, welcome series, browse abandonment, and post-purchase campaigns

  • Web Push Notifications

    Browser-based push notifications to re-engage visitors and drive conversions

  • Segmentation Engine

    Advanced customer segmentation based on behavior, purchase history, engagement, and custom attributes

  • Forms and Popups

    Customizable signup forms, popups, and landing pages to grow email and SMS subscriber lists

  • Product Recommendations

    AI-powered product recommendation engine for personalized cross-sell and upsell campaigns

  • Reporting and Analytics

    Comprehensive campaign analytics, revenue tracking, and performance dashboards with ecommerce metrics

  • Ecommerce Platform Integrations

    Native integrations with Shopify, WooCommerce, BigCommerce, Magento, and other ecommerce platforms

  • Customer Profiles

    Unified customer data profiles aggregating behavior, purchase history, and engagement across channels

Use cases

Email marketing automationSMS marketing campaignsPush notification managementCustomer segmentationAbandoned cart recoveryPersonalized messagingCustomer journey automationSales tracking and analytics

Customer segments

Small ecommerce businessesMid-sized online retailersDirect-to-consumer (DTC) brandsOnline marketplacesDigital-first retailers

Tech & specs

Technology stack

Node.jsReactAWSPostgreSQL

Deployment

CloudSaaS

API

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