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Brief
Omnisend

Omnisend

Ecommerce-specific features and pre-built workflows designed for online retail

omnisend.comLondon, United Kingdom, Vilnius County, LithuaniaFounded 2014

Last updated Jun 1, 2026

Industry
Marketing Automation Software / Ecommerce Marketing Technology
Business Model
B2B SaaS
Target Market
Small to medium-sized ecommerce businesses and online retailers across various industries seeking omnichannel marketing automation solutions
Employee Count
201-500
Funding
venture-backed
Revenue Range
$10M-$50M
API Available
Market Position

Omnisend is positioned as a leading omnichannel marketing automation platform specifically for ecommerce businesses, competing in the mid-market segment. The company has established strong market presence through its ecommerce-first approach, deep integrations with major shopping platforms, and competitive pricing. Omnisend serves over 100,000 ecommerce brands globally and is recognized for its ease of use and comprehensive feature set tailored to online retail needs.

Overview

Omnisend is an email and SMS marketing automation platform for e-commerce, founded in 2014 (originally as Soundest) and headquartered in Vilnius, Lithuania, with additional offices including London. It offers integrated advertising and lifecycle messaging for online retailers.

Products & Features

Email Marketing

Drag-and-drop email builder with ecommerce-focused templates, personalization, and A/B testing capabilities

SMS Marketing

Text message campaigns with automation, segmentation, and two-way messaging for customer engagement

Marketing Automation

Pre-built and custom automation workflows including cart abandonment, welcome series, browse abandonment, and post-purchase campaigns

Web Push Notifications

Browser-based push notifications to re-engage visitors and drive conversions

Segmentation Engine

Advanced customer segmentation based on behavior, purchase history, engagement, and custom attributes

Forms and Popups

Customizable signup forms, popups, and landing pages to grow email and SMS subscriber lists

Product Recommendations

AI-powered product recommendation engine for personalized cross-sell and upsell campaigns

Reporting and Analytics

Comprehensive campaign analytics, revenue tracking, and performance dashboards with ecommerce metrics

Ecommerce Platform Integrations

Native integrations with Shopify, WooCommerce, BigCommerce, Magento, and other ecommerce platforms

Customer Profiles

Unified customer data profiles aggregating behavior, purchase history, and engagement across channels

Use Cases
Email marketing automationSMS marketing campaignsPush notification managementCustomer segmentationAbandoned cart recoveryPersonalized messagingCustomer journey automationSales tracking and analytics
Customer Segments
Small ecommerce businessesMid-sized online retailersDirect-to-consumer (DTC) brandsOnline marketplacesDigital-first retailers

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