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Brief
ActiveCampaign

ActiveCampaign

Marketing Automation & CRMactivecampaign.com

ActiveCampaign empowers businesses to automate personalized customer experiences across email, SMS, and CRM without enterprise-level complexity or cost.

Last updated Jun 23, 2026 by ATDb automated enrichment · Connections updated Jul 8, 2026

Founded
2003
HQ
Chicago, Illinois, United States
Connections
70

At a glance

Employees
1001-5000
Funding
$360M
Revenue
$200M-$500M
Stock
N/A
50integrations13competitors1corporate family1acquisitions

About

One of the most widely used marketing automation and CRM platforms for SMBs and mid-market businesses, known for deep automation capabilities at an accessible price point

ActiveCampaign is a leading customer experience automation (CXA) platform founded in 2003 and headquartered in Chicago, Illinois. The platform integrates email marketing, marketing automation, sales CRM, and messaging tools into a unified solution designed to help businesses create meaningful connections with their customers at every stage of the lifecycle. With over 180,000 customers across more than 170 countries, ActiveCampaign has established itself as one of the most widely adopted automation platforms for small and mid-sized businesses. The company's core strength lies in its ability to combine deep automation capabilities with CRM functionality, enabling businesses to personalize communications at scale without requiring large marketing or engineering teams. Its visual automation builder, predictive sending, and machine learning-powered features allow users to deliver the right message at the right time across email, SMS, social, and on-site channels. ActiveCampaign also offers a robust marketplace of over 900 integrations with third-party tools including Shopify, Salesforce, WordPress, and Zapier. In the competitive MarTech landscape, ActiveCampaign occupies a strong position as a mid-market and SMB-focused alternative to enterprise platforms like HubSpot and Marketo, offering comparable automation depth at a more accessible price point. The company raised $240 million in a Series C round in 2021, achieving a valuation of $3 billion, and has continued to expand its product offerings and global footprint. ActiveCampaign competes primarily on ease of use, automation sophistication, and value for growing businesses.

Business model

SaaS

Target market

SMB and Mid-Market

What they offer

  • Email Marketing

    Drag-and-drop email builder with dynamic content, segmentation, and A/B testing for targeted campaigns

  • Marketing Automation

    Visual automation builder enabling complex, multi-step workflows triggered by customer behavior and data

  • Sales CRM

    Integrated CRM with pipeline management, lead scoring, and automated follow-up sequences

  • Customer Experience Automation (CXA)

    Unified platform connecting marketing, sales, and support touchpoints for a seamless customer journey

  • SMS Marketing

    Two-way SMS messaging integrated with automation workflows for direct customer engagement

  • Site & Event Tracking

    Tracks visitor behavior on websites to trigger personalized automations and messaging

  • Predictive Sending

    Machine learning feature that optimizes email send times based on individual subscriber behavior

  • Conversations

    Unified inbox and live chat tool for real-time customer communication integrated with CRM data

  • Landing Pages

    Built-in landing page builder to capture leads and connect them directly to automation workflows

  • Attribution Reporting

    Revenue attribution and campaign performance reporting to measure marketing ROI

Key features

Visual drag-and-drop automation builderAdvanced contact segmentation and taggingPredictive sending and machine learning optimizationLead scoring and CRM pipeline management900+ third-party integrationsSite and event trackingDynamic email content personalizationSMS and multi-channel messagingA/B split testingDetailed reporting and attribution analytics

Use cases

Automated email nurture sequences for lead conversionE-commerce cart abandonment and post-purchase automationB2B sales pipeline management and follow-up automationCustomer onboarding and retention campaignsEvent-triggered personalized messagingMulti-channel marketing campaign orchestrationSubscription and SaaS customer lifecycle managementAgency client campaign management

Customer segments

Small and medium-sized businesses (SMBs)Mid-market companiesE-commerce brandsB2B SaaS companiesDigital marketing agenciesNonprofits and educational institutionsProfessional services firms

Tech & specs

Technology stack

Cloud-based SaaS infrastructureMachine learning and predictive analyticsRESTful APIWebhooksJavaScript site trackingSMTP and deliverability infrastructureZapier and native integration framework

Security & compliance

SOC 2 Type IIGDPRCCPAHIPAA (available on higher tiers)Privacy Shield

Deployment

Cloud

API

Yes

Explore further

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