SurveyMonkey

One of the most widely used online survey platforms globally, with strong brand recognition across SMB and enterprise segments

SurveyMonkey is one of the world's most recognized online survey and feedback management platforms, founded in 1999 and headquartered in San Mateo, California. The company provides a cloud-based suite of tools that enable businesses, researchers, and individuals to design surveys, collect responses, and analyze data through intuitive dashboards and reporting features. With hundreds of millions of questions answered on its platform annually, SurveyMonkey serves a broad range of use cases including customer satisfaction (CSAT), employee engagement, market research, and brand tracking. The company operates as an independent entity under the SurveyMonkey brand, having reverted from the Momentive Global name back to SurveyMonkey following a leadership and strategic transition. Its product portfolio spans self-serve survey tools for individuals and SMBs, as well as enterprise-grade solutions with advanced analytics, panel access for market research, and integrations with major business platforms. SurveyMonkey's enterprise offering, SurveyMonkey Enterprise, provides enhanced security, compliance, and administrative controls tailored to large organizations. In the broader data and insights ecosystem, SurveyMonkey competes with platforms like Qualtrics, Medallia, and Typeform, differentiating itself through its ease of use, large user base, and accessible pricing. The platform's API and extensive integration library connect it to tools like Salesforce, HubSpot, Slack, and Microsoft Teams, making it a versatile component of customer experience and employee feedback workflows across industries.