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Brief
SurveyMonkey

SurveyMonkey

SurveyMonkey provides an intuitive, scalable platform for creating and distributing surveys, enabling organizations of all sizes to gather actionable feedback and insights from customers, employees, and stakeholders with minimal technical expertise required.

surveymonkey.comSan Mateo, California, United StatesFounded 1999Parent: Momentive

Last updated May 11, 2026 by the ATDb Editorial Team

Industry
Market Research & Customer Experience Technology
Business Model
SaaS
Target Market
SMB, Mid-Market, Enterprise
Employee Count
1001-5000
Funding
$280M
Revenue Range
$300M-$500M
Parent Company
Momentive
API Available
Yes
Market Position

Leading online survey platform with significant brand recognition and market share in the self-service survey software category

Overview

SurveyMonkey, now operating as Momentive (the parent company rebranded in 2021), is a comprehensive experience management platform that provides survey and feedback solutions to businesses, researchers, and individuals worldwide. The platform enables users to create, distribute, and analyze surveys across multiple channels, offering powerful data collection and analytics capabilities. Originally founded as a simple online survey tool, SurveyMonkey has evolved into an enterprise-grade platform serving millions of users globally. While SurveyMonkey operates as part of Momentive, the SurveyMonkey brand remains active and continues to be the primary consumer-facing product. The platform serves a diverse customer base ranging from individual users and small businesses to Fortune 500 companies, offering solutions for market research, customer experience, employee engagement, and event feedback. In the broader AdTech and MarTech ecosystem, SurveyMonkey plays a crucial role in helping organizations gather first-party data and customer insights that inform marketing strategies, product development, and customer experience optimization. Momentive was taken private in 2021 through an acquisition by a consortium of investors, and the company continues to operate the SurveyMonkey platform alongside other experience management tools. The platform maintains its position as one of the most recognized names in online survey software, competing in the broader customer experience and market research technology space.

Products & Features

SurveyMonkey

Core online survey creation and distribution platform with templates, question types, and analytics

SurveyMonkey Enterprise

Advanced survey platform for large organizations with enhanced security, collaboration, and integration features

SurveyMonkey CX

Customer experience management solution for tracking and improving customer satisfaction

SurveyMonkey Audience

Market research panel access for targeted survey responses from specific demographics

SurveyMonkey Apply

Application and review management software for grants, scholarships, and awards

Wufoo

Online form builder for data collection and payment processing

Key Features
Drag-and-drop survey builder200+ expert-written survey templatesMulti-channel distribution (email, web, social, SMS)Real-time analytics and reportingAdvanced question types and logicCustom branding and white-labelingTeam collaboration toolsData export and integration capabilitiesMobile-optimized surveysAI-powered insights and recommendations
Use Cases
Customer satisfaction and NPS surveysEmployee engagement and pulse surveysMarket research and consumer insightsEvent feedback and registrationAcademic researchProduct feedback and testingLead generation and qualificationApplication and registration managementBrand awareness studiesPost-purchase feedback
Customer Segments
Small and medium businessesEnterprise organizationsMarket research professionalsHuman resources departmentsMarketing teamsAcademic researchersNon-profit organizationsEvent organizersProduct managersCustomer experience teams

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