Alida
Data & Analyticsalida.com
Empowers organizations to make better business decisions by capturing customer insights and turning them into actionable intelligence through a comprehensive customer experience management platform
Last updated Jun 23, 2026 by the ATDb Editorial Team
At a glance
- Employees
- 350
- Funding
- $100.5M
- Revenue
- $10M-$50M
- Stock
- N/A
7integrations8competitors
About
Challenger
Alida is a Total Experience Management (TXM) platform that helps companies understand and act on customer and employee feedback. It provides a comprehensive suite of tools for gathering insights, engaging with communities, and driving business growth through improved experiences across the customer journey.
Business model
B2B SaaS
Target market
Enterprise
What they offer
Use cases
Customer feedback collectionVoice of Customer programsProduct innovation researchCustomer experience managementEmployee engagement surveysMarket researchBrand tracking
Customer segments
Enterprise businessesMid-market companiesMarket research teamsCustomer experience professionalsProduct managersMarketing teams
Tech & specs
Technology stack
ReactAWSNode.jsPostgreSQL
Deployment
CloudSaaS
API
Corporate history
- 2020 · Founded
Connection details