Alida
B · Infrastructure & DataEmpowers organizations to make better business decisions by capturing customer insights and turning them into actionable intelligence through a comprehensive customer experience management platform
Last updated Nov 29, 2025
- Business Model
- B2B SaaS
- Target Market
- Enterprise
- Employee Count
- 350
- Funding
- $100.5M
- Revenue Range
- $10M-$50M
- Stock Symbol
- N/A
- Parent Company
- N/A
- API Available
Market Position
Challenger
Overview
Alida is a Total Experience Management (TXM) platform that helps companies understand and act on customer and employee feedback. It provides a comprehensive suite of tools for gathering insights, engaging with communities, and driving business growth through improved experiences across the customer journey.
Use Cases
Customer feedback collectionVoice of Customer programsProduct innovation researchCustomer experience managementEmployee engagement surveysMarket researchBrand tracking
Customer Segments
Enterprise businessesMid-market companiesMarket research teamsCustomer experience professionalsProduct managersMarketing teams