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Confirmit was acquired by Forsta.
Brief
Confirmit

Confirmit

Provides enterprise-grade, multi-channel feedback management and market research capabilities with advanced analytics, enabling organizations to capture and act on customer, employee, and market insights at scale.

confirmit.comOslo, NorwayFounded 1996

Last updated May 11, 2026 by ATDb automated enrichment

Industry
Customer Experience Management / Market Research Technology
Business Model
SaaS
Target Market
Enterprise
Employee Count
201-500
Funding
Undisclosed
Revenue Range
$100M-$500M
Parent Company
Forsta
API Available
Yes
Market Position

Leading enterprise feedback and market research platform, now part of Forsta's integrated experience management portfolio

Overview

Confirmit was a leading provider of Voice of the Customer (VoC), Employee Engagement, and Market Research software solutions, founded in 1996 in Norway. The company built a comprehensive platform for multi-channel feedback collection, advanced analytics, and reporting that served enterprise clients across various industries. In 2019, Confirmit was acquired by Forsta, a company formed through the merger of Confirmit and FocusVision, creating one of the largest experience and research technology providers globally. Today, Confirmit's technology continues to operate as part of Forsta's integrated platform, serving enterprise clients who need sophisticated feedback management and market research capabilities. While Confirmit is not strictly an AdTech company, its solutions intersect with the marketing technology ecosystem through customer experience management, brand tracking, and consumer insights capabilities. The platform enables organizations to collect, analyze, and act on feedback across multiple touchpoints, supporting marketing effectiveness measurement and customer journey optimization. Under Forsta's ownership, the Confirmit brand and technology continue to serve major global enterprises, though increasingly integrated with Forsta's broader suite of experience management and market research tools.

Products & Features

Confirmit Horizons

Enterprise feedback management platform for Voice of Customer and Employee Engagement programs

Confirmit Voices

Market research platform for survey programming, data collection, and panel management

Confirmit Reporting

Advanced analytics and reporting tools with real-time dashboards and visualization

Confirmit Mobile

Mobile feedback collection and offline survey capabilities

Key Features
Multi-channel feedback collection (web, mobile, email, SMS, IVR)Advanced survey logic and programmingReal-time reporting and dashboardsText analytics and sentiment analysisClosed-loop feedback managementPanel management capabilitiesMulti-language supportRole-based access control
Use Cases
Voice of Customer (VoC) programsEmployee engagement surveysMarket research and brand trackingCustomer satisfaction measurement (CSAT, NPS)Product feedback and innovation researchMulti-location feedback managementB2B customer experience programs
Customer Segments
Large enterprisesMarket research agenciesFinancial servicesRetail and hospitalityHealthcare organizationsTelecommunicationsTechnology companies

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