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Brief
Momentive

Momentive

Market Research & Experience Managementmomentive.ai

Momentive enables organizations to make better decisions through agile experience management, providing intuitive survey tools combined with AI-powered insights to understand customers, employees, and markets.

Last updated Jun 23, 2026 by the ATDb Editorial Team

Founded
1999
HQ
San Mateo, California, United States
Parent
Connections
22

At a glance

Employees
501-1000
Funding
$250M+
Revenue
$300M-$500M
12integrations7competitors3corporate family

About

Leading online survey and feedback platform with broad market penetration across business segments

Momentive operates as an agile experience management company that helps organizations collect, analyze, and act on feedback and data. The company provides a comprehensive platform for creating surveys, forms, and questionnaires to gather insights from customers, employees, and markets. Momentive is the parent brand of SurveyMonkey, one of the world's most recognized online survey tools, which it adopted as its corporate name in 2021 before being taken private. The company serves millions of users globally across various industries, offering solutions for market research, customer experience, employee engagement, and product feedback. Its platform combines survey creation tools with AI-powered analytics and integrations with popular business applications. Momentive operates as a subsidiary of Symphony Technology Group, which acquired the company in 2021 in a deal valued at approximately $1.5 billion, taking it private after its previous public listing as SurveyMonkey. While not a traditional AdTech company, Momentive plays a role in the broader marketing technology ecosystem by enabling marketers and advertisers to gather consumer insights, test creative concepts, measure brand awareness, and understand audience preferences. Its tools are frequently used for ad testing, brand tracking, and market segmentation research that inform advertising strategies and campaign optimization.

Business model

SaaS

Target market

Enterprise, SMB, Mid-Market

What they offer

  • SurveyMonkey

    Core online survey platform for creating, distributing, and analyzing surveys with templates and question banks

  • Momentive AI

    AI-powered analytics and insights engine that analyzes survey responses and provides recommendations

  • GetFeedback

    Customer experience platform for gathering and acting on customer feedback across touchpoints

  • TechValidate

    Customer marketing content creation platform that turns feedback into marketing assets

  • Audience

    Market research panel access for reaching targeted respondents for surveys

Key features

Drag-and-drop survey builderSurvey templates libraryAI-powered survey analysisReal-time response trackingCustom branding optionsSkip logic and branchingMulti-channel distributionData export and reportingCollaboration toolsMobile-optimized surveys

Use cases

Customer satisfaction measurementEmployee engagement surveysMarket research and consumer insightsProduct feedback and testingBrand awareness trackingAd creative testingEvent feedback collectionAcademic researchNet Promoter Score (NPS) trackingConcept testing for marketing campaigns

Customer segments

Marketing teamsHuman Resources departmentsProduct managersMarket researchersCustomer experience teamsSmall businessesEnterprise organizationsAcademic institutionsNon-profit organizations

Tech & specs

Technology stack

Cloud infrastructureMachine learning and AIRESTful APIsJavaScriptPythonReact

Security & compliance

SOC 2 Type IIGDPRCCPAISO 27001HIPAA compliance optionsPrivacy Shield

Deployment

Cloud

API

Yes

Corporate history
  1. 1999 · Founded
  2. Year unknown
Connection details
View Momentive’s full portfolio (2) See alternatives to Momentive See integrations with Momentive (12)

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