Momentive enables advertising technology through customer experience
Momentive is a major player in the customer experience management and online survey platform market, with a strong brand legacy (formerly SurveyMonkey) and extensive user base. The company competes in the rapidly growing experience management sector, offering solutions that bridge market research, customer feedback, and employee engagement. Its position is strengthened by brand recognition, ease of use, and comprehensive feature set serving both SMBs and enterprises.
B2B SaaS with B2C components View similar →
Momentive is a leading customer experience management and market research platform provider that empowers organizations to transform feedback into actionable business intelligence. The company offers a comprehensive suite of survey and analytics solutions that enable businesses across multiple industries to collect, analyze, and act on feedback from customers, employees, and target markets. By combining intuitive survey design tools with AI-powered analytics capabilities, Momentive helps organizations extract meaningful insights from complex datasets and drive strategic decision-making. The platform serves a diverse client base spanning technology, healthcare, financial services, retail, and education sectors, offering scalable solutions for organizations of all sizes—from small teams to large enterprises. Momentive's end-to-end feedback management system covers the complete lifecycle of data collection and analysis, including survey creation, multi-channel distribution, response aggregation, advanced analytics, and comprehensive reporting. The company's focus on user experience ensures that both technical and non-technical users can effectively leverage sophisticated analytical capabilities. As a significant player in the customer experience and market research technology landscape, Momentive addresses critical business needs including customer satisfaction measurement, employee engagement tracking, product development feedback, and market research initiatives. The platform's flexibility and robust feature set position it as a versatile solution for organizations seeking to build customer-centric strategies, improve employee experiences, and maintain competitive advantages through data-driven decision-making in an increasingly feedback-oriented business environment.
Basic information available
Market Position
Classified as B in MarTech space. This indicates emerging player status.
Last updated: 11/24/2025