InMoment
B · Infrastructure & DataComprehensive customer experience management platform that helps organizations gather, analyze, and act on customer feedback to improve business outcomes and customer loyalty
Last updated Dec 2, 2025
- Business Model
- B2B SaaS
- Target Market
- Enterprise
- Employee Count
- 1500
- Funding
- $120.5M
- Revenue Range
- $10M-$50M
- API Available
Market Position
Challenger
Overview
InMoment is a leading provider of customer experience (CX) intelligence solutions, helping businesses gather, analyze, and act on customer and employee feedback. Its cloud-based platform combines advanced analytics, AI, and human expertise to deliver actionable insights that drive improved experiences and business outcomes.
Use Cases
Customer feedback collection and analysisVoice of Customer (VoC) programsEmployee experience managementCustomer journey mappingBrand experience monitoringCustomer satisfaction measurementMarket research and insights
Customer Segments
Large enterprisesRetail companiesFinancial servicesHealthcare organizationsHospitality businessesRestaurant chainsService industries