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Brief
Pipedrive was acquired by Vista Equity Partners (2020).
Pipedrive

Pipedrive

CRMpipedrive.com

Pipedrive helps small and medium-sized sales teams manage their pipelines and close more deals through an activity-based, visual CRM that is easy to adopt and deeply customizable.

Last updated Aug 22, 2026 by ATDb automated enrichment · Connections updated Aug 25, 2026

Founded
2010
HQ
Tallinn, Harju, United States
Connections
53

At a glance

Employees
1001-5000
Funding
$90M
Revenue
$100M-$200M
40integrations1competitors2corporate family1acquisitions

About

One of the most widely adopted SMB-focused CRM platforms globally, known for its intuitive pipeline-driven interface and competitive pricing

Acquired by Vista Equity Partners in 2020, Pipedrive is a cloud-based CRM and sales pipeline management platform purpose-built for small and medium-sized businesses. Founded in 2010 by a team of experienced salespeople and developers in Estonia, Pipedrive was designed from the ground up around the concept of activity-based selling — helping sales teams focus on the actions that drive deals forward rather than getting lost in administrative overhead. The platform offers an intuitive visual pipeline interface, robust contact and deal management, automation tools, and deep reporting capabilities that make it accessible to non-technical sales teams while remaining powerful enough for growing organizations. Under Vista Equity Partners' ownership, Pipedrive has continued to expand its product suite and global footprint, serving over 100,000 companies across more than 170 countries. The company has grown into one of the most widely adopted CRM solutions in the SMB segment, competing directly with Salesforce, HubSpot, and Zoho CRM. Pipedrive differentiates itself through its ease of use, transparent pricing, and a sales-first philosophy that prioritizes pipeline visibility and deal progression over complex enterprise feature sets. While Pipedrive is not traditionally categorized as an AdTech company, it intersects with the broader marketing and revenue technology ecosystem through its integrations with advertising platforms, marketing automation tools, and lead generation services. Its open API and extensive marketplace of integrations — including connections to Google Ads, Facebook Lead Ads, Mailchimp, and hundreds of other tools — make it a central hub for SMB revenue operations. Vista Equity Partners' backing has accelerated Pipedrive's product development and international expansion, reinforcing its position as a top-tier CRM choice for growth-oriented sales teams worldwide.

Business model

SaaS

Target market

SMB

What they offer

  • Pipeline Management

    Visual, drag-and-drop sales pipeline interface allowing teams to track deals across customizable stages

  • Deals & Contacts CRM

    Centralized contact and deal management with activity tracking, notes, and communication history

  • Sales Automation

    Workflow automation tools to eliminate repetitive tasks such as follow-up emails, task creation, and deal stage updates

  • Email Integration

    Two-way email sync with Gmail and Outlook, plus email tracking, templates, and scheduling

  • Reporting & Insights

    Customizable dashboards and reports covering deal performance, revenue forecasting, and team activity metrics

  • LeadBooster

    Add-on lead generation toolset including chatbot, live chat, prospector, and web forms

  • Campaigns

    Built-in email marketing module for sending targeted campaigns directly from the CRM

  • Pipedrive Marketplace

    App marketplace with 400+ integrations connecting Pipedrive to third-party tools across marketing, finance, and productivity

Key features

Visual drag-and-drop pipeline managementActivity-based selling frameworkTwo-way email sync and trackingWorkflow and sales automationRevenue forecasting and reportingMobile CRM apps for iOS and AndroidOpen API for custom integrationsAI-powered sales assistantCustomizable deal stages and fieldsBuilt-in calling and call logging

Use cases

Sales pipeline tracking and deal management for SMB sales teamsLead capture and qualification via web forms and chatbotsEmail outreach and follow-up automationSales performance reporting and forecastingCRM integration with marketing automation platformsTerritory and team-based sales managementCustomer onboarding and renewal tracking for SaaS companies

Customer segments

Small and medium-sized businesses (SMBs)B2B sales teamsSaaS and technology companiesReal estate agenciesMarketing and advertising agenciesProfessional services firmsStartups and scale-ups

Tech & specs

Technology stack

Ruby on RailsReactPostgreSQLElasticsearchAWSREST APIGraphQLKafka

Security & compliance

GDPRSOC 2 Type IIISO 27001CCPATLS encryptionTwo-factor authentication

Deployment

Cloud

API

Yes

Corporate history
  1. 2010 · Founded
  2. 2020Acquired by Vista Equity Partners
    Still operating as part of Vista Equity Partners
  3. 2020Absorbed Mailigen
See integrations with Pipedrive (40) See acquisitions by Pipedrive (1)

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