Skip to content
Brief

Zoho Marketing Automation

Marketing AutomationProduct· part of Zoho

An all-in-one marketing automation platform deeply integrated with the Zoho suite, offering enterprise-grade features at SMB-friendly pricing with no reliance on third-party data sharing.

Last updated Jun 25, 2026 by ATDb automated enrichment

Founded
2019
HQ
Chennai, Tamil Nadu, India
Parent
Connections
16

At a glance

Employees
10000+
Revenue
Part of Zoho Corporation, estimated $1B+ annual revenue overall
15integrations1corporate family

About

A strong value-for-money competitor in the SMB and mid-market marketing automation space, particularly dominant among existing Zoho ecosystem users

Zoho Marketing Automation (formerly known as Zoho MarketingHub) is a comprehensive marketing automation solution offered as part of the broader Zoho ecosystem. It enables businesses to plan, execute, and analyze multi-channel marketing campaigns including email, SMS, social media, and web push notifications. The platform provides tools for lead scoring, audience segmentation, behavioral tracking, and automated workflow creation, helping marketers deliver personalized experiences across the customer journey. As part of Zoho Corporation, the product benefits from deep native integrations with Zoho CRM, Zoho Analytics, Zoho Campaigns, and dozens of other Zoho applications, creating a unified data environment for sales and marketing alignment. This tight ecosystem integration is a key differentiator, particularly for businesses already invested in the Zoho suite. The platform competes in the mid-market and SMB marketing automation space against tools like HubSpot, Mailchimp, and ActiveCampaign. Zoho Corporation, the parent company, is a privately held software conglomerate headquartered in Chennai, India, with significant operations in Austin, Texas. Known for its privacy-first stance and bootstrapped growth model, Zoho has built a reputation for offering enterprise-grade functionality at competitive price points. Zoho Marketing Automation reflects this philosophy, providing robust automation capabilities accessible to growing businesses without the premium pricing of larger competitors.

Business model

SaaS

Target market

SMB and Mid-Market

What they offer

  • Lead Management

    Capture, score, and nurture leads through automated workflows and behavioral tracking

  • Email Automation

    Design and send personalized email campaigns with drag-and-drop builder and A/B testing

  • Journey Builder

    Visual workflow designer for creating multi-step, multi-channel customer journeys

  • Audience Segmentation

    Dynamic segmentation based on demographics, behavior, and engagement data

  • Web Engagement Tracking

    Track visitor behavior on websites to trigger personalized campaigns and lead scoring

  • Push Notifications

    Web and mobile push notification campaigns for re-engagement

  • Social Media Marketing

    Schedule and publish social content and track engagement across platforms

  • Marketing Analytics

    Campaign performance dashboards, attribution reporting, and ROI tracking

  • SMS Marketing

    Automated SMS campaigns integrated into multi-channel workflows

Key features

Visual drag-and-drop journey/workflow builderMulti-channel campaign management (email, SMS, push, social)Lead scoring and behavioral trackingDynamic audience segmentationNative Zoho CRM integrationA/B testing for campaignsWebsite visitor trackingPre-built automation templatesReal-time analytics and reportingContact lifecycle stage management

Use cases

Automated lead nurturing for B2B sales pipelinesE-commerce customer re-engagement and cart abandonment campaignsOnboarding email sequences for SaaS productsEvent-triggered multi-channel marketing campaignsCustomer lifecycle marketing and retention programsInbound marketing and content-driven lead generationAccount-based marketing for mid-market B2B companies

Customer segments

Small and medium-sized businessesMid-market B2B companiesE-commerce businessesSaaS companiesExisting Zoho ecosystem customersMarketing agencies managing client campaigns

Tech & specs

Technology stack

Cloud-based SaaS infrastructureREST APIWebhooksJavaScript tracking pixel for web behaviorZoho Analytics integrationAI/ML for lead scoring and send-time optimization

Security & compliance

GDPRCCPAISO 27001SOC 2

Deployment

Cloud

API

Yes

Corporate history
  1. 2019 · Founded
Connection details
See integrations with Zoho Marketing Automation (15)

Explore further

2 views