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Brief

Zoho Marketing Automation

Marketing AutomationProduct· part of Zoho

An all-in-one marketing automation platform deeply integrated with the Zoho suite, enabling businesses to automate multi-channel campaigns and nurture leads at a competitive price point.

Last updated Aug 26, 2026 by ATDb automated enrichment

Founded
2019
HQ
Chennai, Tamil Nadu, India
Parent
Connections
16

At a glance

Employees
10000+
Revenue
Part of Zoho Corporation, estimated $1B+ annual revenue overall
15integrations1corporate family

About

Affordable, ecosystem-integrated marketing automation platform positioned as a strong alternative to HubSpot and Marketo for SMBs and mid-market businesses within the Zoho ecosystem

Zoho Marketing Automation (formerly known as Zoho MarketingHub) is a full-featured marketing automation solution developed by Zoho Corporation, a privately held global technology company headquartered in Chennai, India. The platform empowers businesses to plan, execute, and analyze marketing campaigns across multiple channels including email, social media, SMS, and web, while providing robust lead management and nurturing capabilities. It integrates seamlessly with the broader Zoho suite of business applications, including Zoho CRM, Zoho Campaigns, and Zoho Analytics. The platform offers a wide range of tools including journey builder for visual workflow automation, lead scoring, audience segmentation, landing page creation, and detailed campaign analytics. Its tight integration with Zoho CRM allows marketing and sales teams to align efforts and track the full customer lifecycle from initial contact through conversion. The product was rebranded from Zoho MarketingHub to Zoho Marketing Automation to better reflect its expanded capabilities and positioning. In the competitive marketing automation landscape, Zoho Marketing Automation differentiates itself through its affordability, deep integration with the Zoho ecosystem, and suitability for SMBs and mid-market businesses. It competes with platforms like HubSpot, Mailchimp, ActiveCampaign, and Marketo, offering a cost-effective alternative that benefits from Zoho's extensive product portfolio and global customer base of over 100 million users across its various applications.

Business model

SaaS

Target market

SMB, Mid-Market

What they offer

  • Journey Builder

    Visual drag-and-drop workflow automation tool for creating multi-step customer journeys and lead nurturing sequences

  • Lead Scoring

    Automated scoring system that ranks leads based on behavior, demographics, and engagement to prioritize sales outreach

  • Email Campaign Manager

    Tool for designing, scheduling, and sending personalized email campaigns with A/B testing capabilities

  • Landing Page Builder

    Drag-and-drop editor for creating optimized landing pages and web forms to capture leads

  • Audience Segmentation

    Advanced segmentation engine to group contacts based on behavior, attributes, and engagement history

  • Campaign Analytics

    Detailed reporting and analytics dashboard tracking campaign performance, conversions, and ROI

  • Social Media Marketing

    Tools to schedule, publish, and monitor social media posts across multiple platforms

  • Web Engagement Tracking

    Website visitor tracking and behavioral analytics to personalize marketing touchpoints

Key features

Multi-channel campaign automation (email, SMS, social, web)Visual journey/workflow builderLead scoring and gradingAdvanced audience segmentationLanding page and form builderA/B testing for campaignsDeep integration with Zoho CRMReal-time campaign analytics and reportingWeb visitor trackingPersonalization and dynamic content

Use cases

Automated lead nurturing and drip campaignsMulti-channel marketing campaign managementCustomer onboarding automationE-commerce marketing and cart abandonment workflowsEvent-triggered personalized communicationsSales and marketing alignment via CRM integrationRe-engagement campaigns for dormant contactsB2B demand generation and pipeline acceleration

Customer segments

Small and medium-sized businesses (SMBs)Mid-market companiesE-commerce businessesB2B technology companiesMarketing agenciesExisting Zoho ecosystem customers

Tech & specs

Technology stack

Cloud-based SaaS infrastructureREST APIWebhooksAI/ML for predictive lead scoringHTML/CSS email editorJavaScript-based web tracking

Security & compliance

GDPRCCPAISO 27001SOC 2

Deployment

Cloud

API

Yes

Corporate history
  1. 2019 · Founded
Connection details
See integrations with Zoho Marketing Automation (15)

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