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Brief
RedEye was acquired by Upland Software (2024).
RedEye

RedEye

Marketing Automation & Customer Data Platformsredeye.com

RedEye empowers enterprise marketers to unify customer behavioral data and automate highly personalized, cross-channel campaigns that drive conversion and loyalty. Its deep specialization in retail and travel makes it a trusted platform for lifecycle marketing at scale.

Last updated Jun 23, 2026 by ATDb automated enrichment

Founded
1997
HQ
Burnley, Lancashire, United Kingdom
Connections
9

At a glance

Employees
51-200
Funding
acquired
8integrations1corporate family

About

A specialist UK-based marketing automation and CDP provider with strong penetration in the retail and travel verticals, now operating under Upland Software's enterprise software portfolio.

RedEye is a UK-based marketing automation and customer data platform that helps enterprise brands deliver highly personalized, behavior-driven communications across email and other digital channels. The platform combines a robust customer data layer with advanced segmentation, predictive analytics, and automation capabilities, enabling marketers to engage customers at the right moment with relevant messaging. RedEye has built a strong reputation particularly within the retail and travel verticals, where lifecycle marketing and conversion optimization are critical business priorities. RedEye's core offering centers on its ability to unify customer behavioral data and translate it into actionable, automated marketing campaigns. Its tools include email marketing automation, behavioral targeting, RFM (Recency, Frequency, Monetary) modeling, and cross-channel campaign orchestration. The platform is designed for enterprise-level complexity, supporting large customer databases and sophisticated segmentation logic without requiring heavy technical resources from marketing teams. RedEye was acquired by Upland Software, a cloud-based enterprise software provider, which expanded Upland's digital engagement and marketing automation portfolio. Under Upland's ownership, RedEye continues to operate as a distinct product offering, serving its established base of enterprise clients in the UK and internationally. The acquisition positioned RedEye within a broader suite of enterprise productivity and engagement tools, while maintaining its specialized focus on data-driven, personalized marketing for retail and travel brands.

Business model

SaaS

Target market

Enterprise

What they offer

  • Email Marketing Automation

    Automated, behavior-triggered email campaigns with advanced personalization and lifecycle management capabilities.

  • Customer Data Platform

    Unified customer data layer that aggregates behavioral, transactional, and demographic data for segmentation and targeting.

  • Behavioral Targeting

    Real-time behavioral tracking and targeting to deliver relevant messages based on on-site and historical customer actions.

  • RFM Modeling

    Recency, Frequency, and Monetary value modeling to segment customers and prioritize high-value engagement strategies.

  • Cross-Channel Campaign Orchestration

    Coordinated campaign management across email, SMS, and other digital channels from a single platform.

  • Predictive Analytics

    Machine learning-driven insights to predict customer behavior, churn risk, and next-best-action recommendations.

  • Reporting & Analytics Dashboard

    Comprehensive campaign performance reporting with revenue attribution and customer lifetime value tracking.

Key features

Behavioral data unification and segmentationAutomated lifecycle email marketingRFM and predictive customer modelingReal-time behavioral targetingCross-channel campaign orchestrationDrag-and-drop campaign builderDynamic content personalizationRevenue attribution reportingCustomer lifetime value trackingGDPR-compliant data management

Use cases

Cart abandonment email recovery for e-commerce retailersLoyalty and retention programs for travel brandsPost-purchase lifecycle nurture campaignsLapsed customer re-engagementPersonalized product recommendation emailsWelcome series automation for new subscribersVIP customer identification and targeted outreachSeasonal campaign automation for retail

Customer segments

Enterprise retailersTravel and hospitality brandsE-commerce businessesSubscription-based businessesFinancial services firms

Tech & specs

Technology stack

Cloud-based SaaS infrastructureMachine learning and predictive analyticsRESTful APIReal-time behavioral trackingEmail delivery infrastructureData warehousing and CDP layer

Security & compliance

GDPRISO 27001

Deployment

Cloud

API

Yes

Corporate history
  1. 1997 · Founded
  2. 2024Acquired by Spotler Group
    Still operating as part of Spotler Group
See integrations with RedEye (8)

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