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Brief
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Kore.ai

Kore.ai enables enterprises to rapidly build, deploy, and manage AI-powered virtual assistants and automation solutions with a no-code/low-code platform that combines advanced NLP, machine learning, and generative AI capabilities.

Orlando, Florida, United StatesFounded 2014

Last updated May 11, 2026 by ATDb automated enrichment

Business Model
SaaS
Target Market
Enterprise
Employee Count
501-1000
Funding
$208M
API Available
Yes
Market Position

Leading enterprise conversational AI platform provider competing in the intelligent automation and virtual assistant market

Overview

Kore.ai is a leading conversational AI platform company that provides enterprise-grade solutions for building intelligent virtual assistants, chatbots, and automation workflows. The company's no-code/low-code platform enables organizations to create AI-powered conversational experiences across multiple channels including voice, chat, and messaging platforms. While not strictly an AdTech company, Kore.ai's technology is utilized by enterprises across various industries including financial services, healthcare, retail, and telecommunications to automate customer interactions, employee support, and business processes. Founded in 2014, Kore.ai has established itself as a significant player in the enterprise AI space, competing with major technology providers in the conversational AI and intelligent automation market. The platform combines natural language processing (NLP), machine learning, and generative AI capabilities to deliver sophisticated virtual assistant solutions. The company has raised substantial venture funding and serves numerous Fortune 500 companies globally. Kore.ai's platform is designed for enterprise deployment with strong emphasis on security, compliance, and integration capabilities. The company offers both cloud-based and on-premise deployment options, making it suitable for organizations with strict data governance requirements. While not a traditional AdTech vendor, some of Kore.ai's customers may use the platform for marketing automation and customer engagement use cases.

Products & Features

XO Platform

Comprehensive no-code/low-code platform for building conversational AI solutions and virtual assistants

SmartAssist

Contact center AI solution for agent assistance and customer service automation

SearchAssist

AI-powered enterprise search and knowledge management solution

BankAssist

Industry-specific conversational AI solution for banking and financial services

RetailAssist

Conversational AI solution tailored for retail and e-commerce

HealthAssist

Healthcare-focused virtual assistant and automation platform

Key Features
No-code/low-code bot builderMulti-channel deployment (voice, chat, messaging)Natural language processing and understandingGenerative AI integrationDialog management and conversation flowsAnalytics and insights dashboardPre-built industry templatesMulti-language supportAgent assist capabilitiesKnowledge AI and search
Use Cases
Customer service automationEmployee self-service and HR supportIT helpdesk automationSales and lead qualificationBanking and financial services supportHealthcare patient engagementRetail customer assistanceContact center agent assistance
Customer Segments
Financial ServicesHealthcareRetail and E-commerceTelecommunicationsInsuranceTravel and HospitalityTechnology CompaniesGovernment

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