Avaya
B · Infrastructure & DataComprehensive unified communications and contact center solutions that enhance customer experience, improve employee productivity, and streamline business communications across multiple channels
Last updated Nov 29, 2025
- Business Model
- B2B SaaS
- Target Market
- Enterprise
- Employee Count
- 7000
- Funding
- N/A
- Revenue Range
- $500M-$1B
- Stock Symbol
- NYSE:AVYA
- Parent Company
- N/A
- API Available
Market Position
Challenger
Overview
Avaya is a global technology company specializing in business communications and collaboration solutions. It provides contact center, unified communications, and networking services to businesses worldwide, helping them enhance customer experience and employee productivity. Avaya serves a wide range of industries, from small businesses to large enterprises.
Use Cases
Contact center operationsEnterprise communicationsTeam collaborationCustomer service automationVideo conferencingCloud telephonyOmnichannel customer engagement
Customer Segments
Large enterprisesGovernment agenciesHealthcare providersFinancial institutionsEducational institutionsContact centersRetail organizations