Avaya
Marketing Technologyavaya.com
Comprehensive unified communications and contact center solutions that enhance customer experience, improve employee productivity, and streamline business communications across multiple channels
Last updated Jun 23, 2026 by the ATDb Editorial Team
At a glance
- Employees
- 7000
- Funding
- N/A
- Revenue
- $500M-$1B
- Stock
- NYSE:AVYA
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About
Challenger
Avaya is a global technology company specializing in business communications and collaboration solutions. It provides contact center, unified communications, and networking services to businesses worldwide, helping them enhance customer experience and employee productivity. Avaya serves a wide range of industries, from small businesses to large enterprises.
Business model
B2B SaaS
Target market
Enterprise
What they offer
Use cases
Contact center operationsEnterprise communicationsTeam collaborationCustomer service automationVideo conferencingCloud telephonyOmnichannel customer engagement
Customer segments
Large enterprisesGovernment agenciesHealthcare providersFinancial institutionsEducational institutionsContact centersRetail organizations
Tech & specs
Technology stack
AWSJavaKubernetesReactPostgreSQL
Deployment
CloudOn-PremiseHybridSaaS