RingCentral
RingCentral provides an all-in-one cloud communications platform that consolidates voice, video, messaging, and contact center capabilities, enabling businesses to communicate and collaborate efficiently from anywhere on any device.
Last updated Jun 23, 2026 by ATDb automated enrichment · Connections updated Jun 29, 2026
- RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026May 8
- RingCentral Brings Always-On AI to the Front Lines of Customer EngagementMay 8
- RingCentral Unveils Advanced Business Messaging, AI-Powered Engagement, and Phone Innovations to Enable Smarter Customer InteractionsApr 30
At a glance
About
Leading provider in the cloud-based unified communications and contact center market
RingCentral is a leading provider of cloud-based communications and collaboration solutions for businesses. The company offers a comprehensive platform that includes voice, video meetings, team messaging, contact center, and business analytics. RingCentral serves organizations of all sizes across various industries, delivering unified communications as a service (UCaaS) that enables seamless communication across multiple devices and channels. While RingCentral is primarily a communications technology company rather than an advertising technology (AdTech) company, it operates in the broader enterprise software and SaaS ecosystem. The company has established itself as a major player in the UCaaS market, competing with providers like Zoom, Microsoft Teams, and Cisco Webex. RingCentral's platform is used by businesses to enhance internal and external communications, customer engagement, and operational efficiency. RingCentral went public in 2013 and has grown through both organic development and strategic acquisitions. The company has partnerships with major technology providers including AT&T, Avaya, and Atos, expanding its market reach globally. Its solutions are particularly relevant for businesses seeking to modernize their communication infrastructure and support remote and hybrid work environments.
Business model
SaaS
Target market
Enterprise, Mid-Market, SMB
What they offer
RingCentral MVP
Message, Video, Phone - unified communications platform combining team messaging, video meetings, and cloud phone system
RingCentral Contact Center
Cloud-based omnichannel contact center solution for customer engagement
RingCentral Video
Enterprise video conferencing and webinar platform
RingCentral Events
Virtual and hybrid event hosting platform
RingCentral Rooms
Conference room solutions for video collaboration
Key features
Use cases
Customer segments
Tech & specs
Technology stack
Security & compliance
Deployment
API
Yes