Leading enterprise conversational AI platform with global presence
Yellow.ai is a conversational AI platform that enables enterprises to automate customer service, engagement, and commerce across multiple channels. The company provides AI-powered chatbots and voice assistants that support over 135 languages and integrate with various messaging platforms, websites, and contact center systems. While primarily focused on customer experience automation rather than traditional advertising technology, Yellow.ai's platform can support marketing and customer acquisition workflows through conversational commerce and automated customer engagement.
Founded in 2016, Yellow.ai has grown to serve enterprise clients across industries including banking, retail, healthcare, and telecommunications. The platform combines natural language processing, machine learning, and generative AI capabilities to deliver automated customer interactions at scale. The company has raised significant venture funding and expanded globally with offices across multiple continents.
Yellow.ai's position in the broader MarTech/AdTech ecosystem is tangential - while not a core advertising technology provider, its conversational AI capabilities support customer engagement, lead qualification, and conversational marketing use cases that complement digital advertising and marketing automation strategies.
Support for 135+ languagesOmnichannel deployment (web, mobile, WhatsApp, Facebook, etc.)No-code bot builderGenerative AI capabilitiesPre-built industry templatesLive agent handoffSentiment analysisVoice automation
Customer service automationLead qualification and conversational marketingE-commerce conversational commerceEmployee helpdesk automationAppointment schedulingOrder tracking and supportFAQ automationMultilingual customer support
EnterpriseBanking and Financial ServicesRetail and E-commerceHealthcareTelecommunicationsTravel and HospitalityInsurance