SAP
SAP connects enterprise business data with marketing and customer engagement tools, enabling brands to deliver personalized experiences at scale while leveraging deep operational insights from ERP and supply chain systems.
Last updated Jun 23, 2026 by ATDb automated enrichment · Connections updated Jun 23, 2026
At a glance
- Employees
- 10001+
- Revenue
- €30B+ annually
- Stock
- SAP
About
Global leader in enterprise software with a growing presence in MarTech and CDP through SAP Emarsys and SAP Customer Experience portfolio
SAP SE is one of the world's largest enterprise software companies, headquartered in Walldorf, Germany. Founded in 1972, SAP provides a comprehensive suite of business applications spanning ERP, supply chain, finance, HR, and customer experience. Within the AdTech and MarTech ecosystem, SAP is most relevant through its Customer Experience (CX) portfolio — formerly known as SAP Hybris and later SAP C/4HANA — which includes marketing automation, commerce, sales, and customer data management tools. SAP's Customer Data Platform (CDP) and SAP Emarsys (acquired in 2020) are particularly significant, enabling brands to unify customer data, orchestrate personalized omnichannel campaigns, and drive customer engagement at scale. SAP competes in the enterprise marketing technology space against Salesforce, Adobe, and Oracle, offering deep integration with its own ERP and business data systems as a key differentiator. The company's ability to connect operational business data — such as inventory, financials, and supply chain — with marketing and customer engagement workflows gives it a unique position among large enterprises seeking a unified data-driven approach. SAP Emarsys, in particular, serves as a B2C marketing automation platform used by retail, e-commerce, and media brands globally. With over 400,000 customers in more than 180 countries and annual revenues exceeding €30 billion, SAP is a dominant force in enterprise software. Its AdTech-adjacent capabilities are increasingly important as brands seek to leverage first-party data for personalized marketing in a privacy-first world. SAP's investments in AI, machine learning, and cloud infrastructure further strengthen its position as enterprises modernize their marketing and customer data stacks.
Business model
SaaS / Enterprise Software Licensing
Target market
Enterprise
What they offer
SAP Emarsys
B2C omnichannel marketing automation platform enabling personalized customer engagement across email, mobile, web, and social channels
SAP Customer Data Platform
Enterprise CDP that unifies first-party customer data across touchpoints to enable real-time personalization and audience segmentation
SAP Commerce Cloud
Enterprise e-commerce platform supporting B2B and B2C digital commerce with personalization and merchandising capabilities
SAP Marketing Cloud
Marketing intelligence and campaign management solution integrated with SAP's broader CX and ERP ecosystem
SAP Sales Cloud
CRM and sales automation platform for managing customer relationships and sales pipelines
SAP Customer Experience (CX) Suite
Integrated suite of marketing, sales, commerce, and service applications built on SAP's cloud infrastructure
SAP Business Technology Platform (BTP)
Integration and extension platform enabling custom app development, data management, and AI capabilities across SAP solutions
SAP Analytics Cloud
Cloud-based analytics and business intelligence platform supporting marketing performance measurement and reporting
Key features
Use cases
Customer segments
Tech & specs
Technology stack
Security & compliance
Deployment
API
Yes