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Brief
Listrak

Listrak

Marketing Automation & Customer Engagementlistrak.com

Listrak provides retail and e-commerce brands with a unified platform for cross-channel marketing automation that combines email, SMS, and other digital channels with predictive analytics and AI to drive revenue growth and customer loyalty through personalized, data-driven customer experiences.

Last updated Jun 23, 2026 by the ATDb Editorial Team

Founded
2000
HQ
Lititz, Pennsylvania, United States
Connections
15

At a glance

Employees
201-500
Funding
$2.5M
Revenue
$50M-$100M
11integrations4competitors

About

Leading retail-focused digital marketing automation platform with strong presence in e-commerce sector

Listrak is a digital marketing automation and customer engagement platform that specializes in serving retail and e-commerce brands. Founded in 2000, the company has established itself as a comprehensive solution provider for cross-channel marketing orchestration, offering email marketing, SMS/text messaging, push notifications, and identity resolution capabilities. The platform is designed to help retailers create personalized customer experiences across the entire shopping journey, from acquisition to retention. Listrak differentiates itself in the MarTech/AdTech ecosystem through its retail-specific focus and deep integration capabilities with major e-commerce platforms. The company's Growth Xcelerator Platform (GXP) combines predictive analytics, behavioral triggers, and AI-driven personalization to help brands optimize customer lifetime value. With a strong presence in the retail vertical, Listrak serves hundreds of brands and processes billions of messages annually, positioning itself as a specialized alternative to more generalized marketing automation platforms.

Business model

SaaS

Target market

Mid-Market and Enterprise

What they offer

  • Growth Xcelerator Platform (GXP)

    Unified customer engagement platform combining data orchestration, predictive analytics, and cross-channel messaging

  • Email Marketing

    Advanced email marketing automation with personalization, segmentation, and behavioral triggers

  • SMS & Text Messaging

    Two-way SMS marketing and conversational messaging for mobile engagement

  • Identity Resolution

    Customer identity management to unify anonymous and known customer data across channels

  • Predictive Analytics

    AI-powered predictive models for customer behavior, product recommendations, and send-time optimization

  • Push Notifications

    Web and mobile push notification capabilities for real-time customer engagement

Key features

Cross-channel marketing orchestrationPredictive product recommendationsBehavioral trigger automationCustomer segmentation and personalizationA/B testing and optimizationReal-time analytics and reportingCart and browse abandonment recoveryCustomer lifecycle marketingDynamic content personalizationMulti-channel attribution

Use cases

Cart and browse abandonment recoveryWelcome and onboarding campaignsPost-purchase engagement and retentionWin-back and re-engagement campaignsProduct recommendation campaignsLoyalty program communicationsSeasonal and promotional campaignsCustomer lifecycle marketingCross-sell and upsell campaignsBack-in-stock notifications

Customer segments

E-commerce retailersOmnichannel retailersDirect-to-consumer (DTC) brandsFashion and apparel brandsHealth and beauty retailersHome goods and furniture retailersSpecialty retailers

Tech & specs

Technology stack

Cloud infrastructureMachine learning and AIReal-time data processingRESTful APIsJavaScript trackingMobile SDKs

Security & compliance

SOC 2GDPRCCPACAN-SPAMTCPACASL

Deployment

Cloud

API

Yes

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