Skip to content
Brief
Listrak

Listrak

Listrak provides retail and e-commerce brands with a unified platform for cross-channel marketing automation that combines email, SMS, and other digital channels with predictive analytics and AI to drive revenue growth and customer loyalty through personalized, data-driven customer experiences.

listrak.comLititz, Pennsylvania, United StatesFounded 2000

Last updated May 11, 2026 by the ATDb Editorial Team

Industry
Marketing Automation & Customer Engagement
Business Model
SaaS
Target Market
Mid-Market and Enterprise
Employee Count
201-500
Funding
$2.5M
Revenue Range
$50M-$100M
API Available
Yes
Market Position

Leading retail-focused digital marketing automation platform with strong presence in e-commerce sector

Overview

Listrak is a digital marketing automation and customer engagement platform that specializes in serving retail and e-commerce brands. Founded in 2000, the company has established itself as a comprehensive solution provider for cross-channel marketing orchestration, offering email marketing, SMS/text messaging, push notifications, and identity resolution capabilities. The platform is designed to help retailers create personalized customer experiences across the entire shopping journey, from acquisition to retention. Listrak differentiates itself in the MarTech/AdTech ecosystem through its retail-specific focus and deep integration capabilities with major e-commerce platforms. The company's Growth Xcelerator Platform (GXP) combines predictive analytics, behavioral triggers, and AI-driven personalization to help brands optimize customer lifetime value. With a strong presence in the retail vertical, Listrak serves hundreds of brands and processes billions of messages annually, positioning itself as a specialized alternative to more generalized marketing automation platforms.

Products & Features

Growth Xcelerator Platform (GXP)

Unified customer engagement platform combining data orchestration, predictive analytics, and cross-channel messaging

Email Marketing

Advanced email marketing automation with personalization, segmentation, and behavioral triggers

SMS & Text Messaging

Two-way SMS marketing and conversational messaging for mobile engagement

Identity Resolution

Customer identity management to unify anonymous and known customer data across channels

Predictive Analytics

AI-powered predictive models for customer behavior, product recommendations, and send-time optimization

Push Notifications

Web and mobile push notification capabilities for real-time customer engagement

Key Features
Cross-channel marketing orchestrationPredictive product recommendationsBehavioral trigger automationCustomer segmentation and personalizationA/B testing and optimizationReal-time analytics and reportingCart and browse abandonment recoveryCustomer lifecycle marketingDynamic content personalizationMulti-channel attribution
Use Cases
Cart and browse abandonment recoveryWelcome and onboarding campaignsPost-purchase engagement and retentionWin-back and re-engagement campaignsProduct recommendation campaignsLoyalty program communicationsSeasonal and promotional campaignsCustomer lifecycle marketingCross-sell and upsell campaignsBack-in-stock notifications
Customer Segments
E-commerce retailersOmnichannel retailersDirect-to-consumer (DTC) brandsFashion and apparel brandsHealth and beauty retailersHome goods and furniture retailersSpecialty retailers

Explore further

2 views