Listrak provides retail and e-commerce brands with a unified platform for cross-channel marketing automation that combines email, SMS, and other digital channels with predictive analytics and AI to drive revenue growth and customer loyalty through personalized, data-driven customer experiences.
Last updated Feb 8, 2026
Leading retail-focused digital marketing automation platform with strong presence in e-commerce sector
Listrak is a digital marketing automation and customer engagement platform that specializes in serving retail and e-commerce brands. Founded in 2000, the company has established itself as a comprehensive solution provider for cross-channel marketing orchestration, offering email marketing, SMS/text messaging, push notifications, and identity resolution capabilities. The platform is designed to help retailers create personalized customer experiences across the entire shopping journey, from acquisition to retention. Listrak differentiates itself in the MarTech/AdTech ecosystem through its retail-specific focus and deep integration capabilities with major e-commerce platforms. The company's Growth Xcelerator Platform (GXP) combines predictive analytics, behavioral triggers, and AI-driven personalization to help brands optimize customer lifetime value. With a strong presence in the retail vertical, Listrak serves hundreds of brands and processes billions of messages annually, positioning itself as a specialized alternative to more generalized marketing automation platforms.
Unified customer engagement platform combining data orchestration, predictive analytics, and cross-channel messaging
Advanced email marketing automation with personalization, segmentation, and behavioral triggers
Two-way SMS marketing and conversational messaging for mobile engagement
Customer identity management to unify anonymous and known customer data across channels
AI-powered predictive models for customer behavior, product recommendations, and send-time optimization
Web and mobile push notification capabilities for real-time customer engagement