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Brief
Yotpo

Yotpo

eCommerce Marketingyotpo.com

Yotpo is an ecommerce retention marketing platform offering solutions across reviews and user-generated content, loyalty and referrals, and AI-driven product visibility.

Last updated Oct 5, 2026 by the ATDb Editorial Team

Founded
2011
HQ
New York, New York, United States
Connections
42

AI-drafted from public sources7 sources cited

At a glance

Employees
501-1000
Funding
$401M
Revenue
$100M-$200M
Stock
N/A
34integrations8competitors

About

Leading all-in-one eCommerce marketing platform for reviews, loyalty, and SMS, with strong penetration among DTC and Shopify-based brands

Yotpo is an ecommerce retention marketing platform offering solutions across reviews and user-generated content, loyalty and referrals, and AI-driven product visibility. The platform applies artificial intelligence to analyze customer reviews and surface insights into customer behavior, enabling brands to make data-driven decisions about their marketing strategy. Yotpo acquired the customer data platform Coho AI, with CEO Tomer Tagrin describing the goal as building a more actionable CDP; the deal added roughly a dozen employees to Yotpo's approximately 900-person workforce. Coho's data is intended to connect online audiences to ecommerce loyalty programs and to sharpen SMS and email remarketing — for example, allowing clients to re-engage customers who left high-star reviews but have not purchased in months. Yotpo powers over 30,000 brands through more than 180 integrations across the martech ecosystem. Source 1: beanstalkevents.com — Yotpo — Beanstalk Partner Source 2: aztechdigital.co — Yotpo eCommerce Marketing: A Full Review - Aztech Source 3: adexchanger.com — Yotpo Acquires The CDP Coho AI, Solidifying Its Pitch For ...

Business model

SaaS

Target market

SMB, Mid-Market, Enterprise

What they offer

  • Reviews & Ratings

    Collects, manages, and displays verified customer reviews and star ratings to build social proof and improve conversion rates.

  • Loyalty & Referrals

    Customizable loyalty program and referral solution that rewards customers and incentivizes word-of-mouth growth.

  • SMS & Email Marketing

    Owned marketing channels for personalized SMS and email campaigns, powered by customer data and behavioral triggers.

  • Visual UGC

    Collects and curates customer photos and videos for use across storefronts, ads, and social media to drive authenticity.

  • Subscriptions

    Recurring order and subscription management solution to increase customer lifetime value for eCommerce brands.

  • Yotpo Analytics

    Cross-product analytics dashboard providing insights into customer behavior, campaign performance, and retention metrics.

Key features

AI-powered review request and moderationLoyalty points and rewards engineSMS marketing automation and flowsVisual UGC collection and display widgetsDeep Shopify and Shopify Plus integrationUnified customer data across all productsReferral program managementSubscription managementOn-site review display widgetsGoogle Seller Ratings syndication

Use cases

Collecting and displaying product reviews to increase conversionRunning loyalty and referral programs to improve retentionSending personalized SMS campaigns for abandoned cart recoveryLeveraging customer photos and videos in product pages and adsManaging recurring subscriptions for consumable productsSyndicating reviews to Google Shopping and retail partners

Customer segments

Direct-to-consumer (DTC) brandsShopify and Shopify Plus merchantsMid-market eCommerce retailersEnterprise retail brandsBeauty and personal care brandsFashion and apparel brandsHealth and wellness brands

Tech & specs

Technology stack

Ruby on RailsReactAWSElasticsearchKafkaPostgreSQLRedisKubernetes

Security & compliance

SOC 2GDPRCCPATCPA

Deployment

Cloud

API

Yes

Explore further

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