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Brief

LoyaltyLion

MarTech

LoyaltyLion helps ecommerce brands increase customer lifetime value and repeat purchases through data-driven, customizable loyalty programs that integrate seamlessly with existing ecommerce platforms and demonstrate measurable ROI.

Last updated Jun 23, 2026 by ATDb automated enrichment

Founded
2012
HQ
London, England, United Kingdom
Connections
16

At a glance

Employees
51-200
Funding
$11.5M
16integrations

About

Leading ecommerce loyalty platform for SMB and mid-market retailers

LoyaltyLion is a loyalty and customer engagement platform designed specifically for ecommerce businesses. Founded in 2012, the company provides merchants with tools to create customizable loyalty programs that reward customers for purchases, referrals, social engagement, and other behaviors. The platform integrates with major ecommerce platforms like Shopify, BigCommerce, and Magento to help online retailers increase customer retention, boost repeat purchase rates, and maximize customer lifetime value. While not strictly an AdTech company in the traditional sense, LoyaltyLion operates in the marketing technology (MarTech) space with strong connections to customer acquisition and retention strategies that complement advertising efforts. The platform serves thousands of ecommerce brands globally, from growing SMBs to established mid-market retailers, providing them with data-driven insights and engagement tools. LoyaltyLion differentiates itself through its focus on data science and proven ROI, offering detailed analytics that demonstrate the impact of loyalty programs on customer behavior and revenue. The company has established itself as a leading loyalty solution in the ecommerce space, competing with other retention-focused platforms while maintaining a strong emphasis on ease of implementation and measurable results.

Business model

SaaS

Target market

SMB and Mid-Market

What they offer

  • Loyalty Program Platform

    Core platform for creating and managing points-based, tiered, and VIP loyalty programs

  • Loyalty Page

    Customizable on-site loyalty page where customers can view rewards and track points

  • Email & Notifications

    Automated loyalty communications and engagement emails

  • Analytics & Insights

    Data-driven reporting on loyalty program performance and customer behavior

  • Referral Programs

    Tools to incentivize customer referrals and word-of-mouth marketing

Key features

Points and rewards systemTiered loyalty programsVIP customer tiersReferral program managementOn-site loyalty pageEmail notifications and campaignsAdvanced analytics and reportingCustomizable rewardsSocial media engagement rewardsBirthday rewardsReview incentivesMulti-currency support

Use cases

Increasing customer retention ratesBoosting repeat purchase frequencyGrowing customer lifetime valueReducing customer acquisition costsBuilding customer engagementIncentivizing product reviewsDriving referral trafficCreating VIP customer experiences

Customer segments

Ecommerce retailersDirect-to-consumer brandsShopify merchantsBigCommerce storesMagento retailersFashion and apparel brandsBeauty and cosmetics brandsFood and beverage ecommerce

Tech & specs

Technology stack

JavaScriptREST APIWebhooksCloud infrastructure

Security & compliance

GDPRCCPASOC 2

Deployment

Cloud

API

Yes

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