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Brief

Postscript

SMS Marketing

Postscript helps Shopify brands grow revenue through compliant, personalized SMS marketing and two-way conversational commerce — all natively integrated with their Shopify store data.

Last updated May 11, 2026 by the ATDb Editorial Team · Connections updated Jun 8, 2026

Founded
2018
HQ
Denver, Colorado, United States
Connections
11

At a glance

Employees
201-500
Funding
$110M
Revenue
$20M-$50M
11integrations

About

Leading SMS marketing platform for Shopify merchants, known for deep ecommerce integrations and conversational commerce features

Postscript is a leading SMS marketing platform purpose-built for ecommerce, with a primary focus on Shopify and Shopify Plus merchants. Founded in 2018, the company enables direct-to-consumer brands to build subscriber lists, send targeted campaigns, and automate personalized text message flows that drive measurable revenue. Its platform integrates deeply with Shopify's data layer, allowing marketers to segment audiences based on purchase history, browsing behavior, and customer attributes. Postscript has positioned itself as a premium SMS solution in the ecommerce marketing stack, competing with broader multi-channel platforms by offering deep Shopify-native functionality, compliance tooling, and a dedicated sales associate (SMS sales) feature that allows human agents to have two-way text conversations with shoppers. This conversational commerce capability differentiates Postscript from simpler broadcast SMS tools and aligns with the growing trend of high-touch customer engagement. The company has raised significant venture funding and serves thousands of Shopify merchants ranging from emerging DTC brands to large-scale retailers. Postscript operates in the rapidly growing mobile marketing and SMS commerce space, where it competes with players like Klaviyo, Attentive, and SMSBump. Its tight Shopify ecosystem focus and revenue-attribution transparency have made it a preferred choice among performance-driven ecommerce operators.

Business model

SaaS

Target market

SMB and Mid-Market

What they offer

  • SMS Campaigns

    Broadcast text message campaigns with audience segmentation based on Shopify customer and purchase data

  • Automations

    Triggered SMS flows for events like abandoned cart, welcome series, post-purchase, and win-back sequences

  • Postscript Sales

    Two-way conversational SMS feature enabling human sales associates to engage shoppers in real-time text conversations to drive conversions

  • Subscriber Growth Tools

    Pop-ups, keyword opt-ins, and landing pages to grow compliant SMS subscriber lists

  • Segmentation Engine

    Advanced audience segmentation using Shopify data including purchase history, LTV, product interest, and engagement behavior

  • Analytics & Revenue Attribution

    Real-time reporting dashboard tracking revenue directly attributed to SMS campaigns and automations

  • Compliance Tools

    Built-in TCPA compliance features including opt-in management, quiet hours, and unsubscribe handling

Key features

Deep native Shopify and Shopify Plus integrationTwo-way conversational SMS via Postscript SalesTCPA-compliant subscriber list managementRevenue attribution tied directly to SMS sendsAdvanced behavioral segmentationAutomated flow builder for ecommerce lifecycle eventsA/B testing for campaigns and automationsKeyword opt-in and pop-up subscriber capture

Use cases

Abandoned cart recovery via automated SMS sequencesNew subscriber welcome series driving first purchaseFlash sale and promotional campaign broadcastsPost-purchase upsell and cross-sell automationsVIP customer loyalty and retention messagingTwo-way sales conversations to convert hesitant shoppersBack-in-stock and product launch alertsWin-back campaigns for lapsed customers

Customer segments

Direct-to-consumer (DTC) ecommerce brandsShopify and Shopify Plus merchantsFashion and apparel retailersHealth and wellness brandsBeauty and personal care companiesFood and beverage ecommerce brandsHome goods and lifestyle retailers

Tech & specs

Technology stack

Shopify API integrationCloud-based SaaS infrastructureSMS carrier network integrationsWebhook-based event triggersREST APIJavaScript (pop-up and onsite tools)

Security & compliance

TCPA complianceGDPRCCPASOC 2

Deployment

Cloud

API

Yes

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