Trustpilot helps businesses build trust and credibility through authentic customer reviews, enabling them to improve their online reputation, increase conversions, and gain valuable consumer insights.
Last updated Feb 8, 2026
Leading global consumer review platform with significant market share in online reputation management
Trustpilot is a leading online review platform founded in 2007 that enables businesses to collect, manage, and display customer reviews to build trust and credibility. The platform hosts over 150 million reviews across more than 1 million businesses globally, making it one of the world's largest consumer review platforms. While not a traditional AdTech company, Trustpilot plays a significant role in the digital marketing and advertising ecosystem by providing social proof and user-generated content that businesses leverage in their marketing campaigns, websites, and advertising materials. Trustpilot operates as a SaaS platform serving businesses across various industries, from e-commerce and retail to financial services and healthcare. The company went public on the London Stock Exchange in 2021 (ticker: TRST) and has established itself as a trusted third-party review platform that helps businesses improve their online reputation, increase conversion rates, and gain consumer insights. The platform's review data and widgets are frequently integrated into marketing campaigns, Google Ads, social media advertising, and website optimization strategies, positioning it as a valuable tool in the broader marketing technology stack.
Automated tools to collect customer reviews via email, SMS, and other channels
Customizable review display widgets for websites to showcase ratings and reviews
Dashboard for responding to reviews, managing feedback, and monitoring reputation
Analytics and reporting tools to extract insights from customer feedback
Integration with Google Ads and other platforms to display star ratings in advertisements
SKU-level review collection and display for e-commerce businesses