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Brief
SendPulse

SendPulse

SendPulse provides an all-in-one, affordable marketing automation solution that enables businesses to reach customers across multiple channels including email, SMS, chatbots, and push notifications from a single platform with a generous free tier.

sendpulse.comNew York, New York, United StatesFounded 2015

Last updated May 11, 2026 by the ATDb Editorial Team

Industry
Marketing Automation & Email Marketing
Business Model
SaaS
Target Market
SMB
Employee Count
51-200
Funding
Undisclosed
API Available
Yes
Market Position

Mid-tier multi-channel marketing automation platform targeting SMBs with affordable pricing and comprehensive feature set

Overview

SendPulse is a multi-channel marketing automation platform founded in 2015 that enables businesses to engage with customers through email, SMS, web push notifications, chatbots, and other communication channels. The platform combines marketing automation tools with a built-in CRM system, allowing businesses to manage customer relationships and execute campaigns from a single interface. SendPulse positions itself as an affordable, user-friendly alternative to enterprise marketing platforms, offering a comprehensive suite of tools that cater primarily to small and medium-sized businesses. The platform has grown to serve over 2 million users globally and supports communication in multiple languages. SendPulse differentiates itself in the MarTech/AdTech ecosystem by offering a freemium model with generous free tier limits, making it accessible to startups and small businesses while providing scalable solutions for growing companies. The company's focus on multi-channel automation, combined with features like AI-powered send time optimization and drag-and-drop builders, has positioned it as a competitive player in the marketing automation space.

Products & Features

Email Marketing

Drag-and-drop email builder with templates, automation, A/B testing, and personalization features

SMS Marketing

Bulk SMS campaigns with personalization and automation capabilities

Web Push Notifications

Browser-based push notifications for subscriber engagement

Chatbots

Multi-platform chatbot builder for Facebook Messenger, Telegram, WhatsApp, and Instagram

CRM

Built-in customer relationship management system with deal tracking and pipeline management

Landing Pages

Landing page builder with templates and conversion optimization tools

Automation 360

Visual workflow builder for creating multi-channel automated customer journeys

Transactional Emails

SMTP service for sending triggered transactional emails

Key Features
Multi-channel marketing automationDrag-and-drop email builderAI-powered send time optimizationSegmentation and personalizationA/B testingBuilt-in CRMChatbot builder for multiple platformsLanding page creatorEmail verification toolSubscription forms and pop-upsAnalytics and reportingTemplate librarySMTP serviceAPI access
Use Cases
E-commerce customer engagement and cart abandonment campaignsLead nurturing and sales funnel automationCustomer onboarding sequencesEvent promotion and registrationNewsletter distributionTransactional email deliveryCustomer support via chatbotsRe-engagement campaignsProduct launch announcementsLoyalty program communications
Customer Segments
Small businessesMedium-sized businessesE-commerce storesDigital agenciesStartupsContent creatorsSaaS companiesOnline educatorsNon-profit organizations

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