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Brief
Relay42 was acquired by Supermetrics (Jan 2025)— see Supermetrics for current status.
Relay42

Relay42

Customer Data Platform (CDP) & Journey Orchestrationrelay42.com

Relay42 unifies fragmented customer data into actionable profiles and orchestrates personalized, real-time customer journeys across digital and offline channels, with a strong emphasis on privacy compliance and enterprise-grade scalability.

Last updated Aug 22, 2026 by ATDb automated enrichment · Connections updated Aug 24, 2026

Founded
2012
HQ
Amsterdam, North Holland, Netherlands
Connections
21

At a glance

Employees
51-200
Funding
$16M
19integrations1corporate family1acquisitions

About

A leading European CDP and journey orchestration platform focused on privacy-first data management for regulated industries, now operating under Supermetrics following its 2025 acquisition.

Relay42 is a Netherlands-based customer data platform and journey orchestration provider that helps enterprise marketers unify fragmented customer data from multiple sources into a single, actionable profile. The platform enables brands to deliver highly personalized experiences across digital and offline channels by combining real-time data ingestion, audience segmentation, and intelligent journey orchestration in a single solution. Relay42 has been particularly strong in regulated and data-sensitive industries such as financial services, retail, and telecommunications across Europe. Founded in Amsterdam, Relay42 built its reputation on privacy-first data management and the ability to orchestrate complex, multi-step customer journeys at scale. Its platform integrates with a wide range of marketing technology tools, data warehouses, and activation channels, positioning it as a central hub in the modern marketing stack. The company has served major European enterprises seeking to move beyond siloed campaign execution toward truly connected customer experiences. In June 2025, Relay42 was acquired by Supermetrics, a marketing data intelligence company, marking a significant expansion of Supermetrics' capabilities into CDP and journey orchestration territory. The acquisition signals Supermetrics' ambition to offer a more complete marketing data and activation platform, combining its analytics and data pipeline strengths with Relay42's real-time orchestration and personalization capabilities.

Business model

SaaS

Target market

Enterprise

What they offer

  • Customer Data Platform

    Unifies customer data from multiple online and offline sources into a single, real-time customer profile for activation and analysis.

  • Journey Orchestration Engine

    Enables marketers to design, automate, and optimize complex multi-step customer journeys across channels based on real-time behavioral triggers.

  • Audience Segmentation

    Advanced segmentation tools that allow marketers to build and activate precise audience segments based on unified profile data.

  • Real-Time Data Ingestion

    Collects and processes customer data in real time from web, mobile, CRM, and offline sources to keep profiles current and actionable.

  • Channel Activation

    Connects to a wide range of marketing activation channels including email, paid media, on-site personalization, and more for coordinated campaign delivery.

Key features

Real-time customer data unificationMulti-step journey orchestrationPrivacy-first and GDPR-compliant data managementAdvanced audience segmentationCross-channel activation (digital and offline)Integration with data warehouses and martech toolsBehavioral trigger-based automationSingle customer view across touchpoints

Use cases

Unifying online and offline customer data into a single profileOrchestrating personalized onboarding journeys for new customersSuppressing converted customers from paid media campaignsTriggering real-time personalization based on behavioral signalsCross-sell and upsell journey automation for financial servicesChurn prevention campaigns using predictive audience segmentsCoordinating consistent messaging across email, web, and paid channels

Customer segments

Financial services enterprisesTelecommunications companiesRetail and e-commerce brandsMedia and publishing companiesEuropean enterprise marketers in regulated industries

Tech & specs

Technology stack

Real-time data streamingCloud-native infrastructureRESTful APIsMachine learning-based segmentationIdentity resolutionData warehouse connectors

Security & compliance

GDPRISO 27001Privacy-by-design architecture

Deployment

Cloud

API

Yes

Corporate history
  1. 2012 · Founded
  2. 2025Acquired by Supermetrics6 sources
    Still operating as part of Supermetrics
See integrations with Relay42 (19)

Explore further

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