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Brief
Relay42 was acquired by Supermetrics (Jan 2025)— see Supermetrics for current status.
Relay42

Relay42

Customer Data Platform (CDP) & Journey Orchestrationrelay42.com

Relay42 unifies customer data in real time and orchestrates personalized cross-channel journeys at scale, enabling marketers to deliver relevant experiences while maintaining privacy compliance.

Last updated Jun 26, 2026 by ATDb automated enrichment

Founded
2010
HQ
Amsterdam, North Holland, Netherlands
Connections
16

At a glance

Employees
51-200
Funding
$16M
14integrations1corporate family1acquisitions

About

A leading European CDP and journey orchestration platform with strong presence in privacy-conscious, regulated industries

Relay42 is a Netherlands-based customer data platform and journey orchestration provider that helps enterprise marketers unify fragmented customer data from multiple sources into a single, actionable profile. The platform enables brands to deliver highly personalized experiences across digital and offline channels by combining real-time data ingestion, audience segmentation, and intelligent journey orchestration in a single solution. Relay42 has been particularly strong in regulated and data-sensitive industries such as financial services, retail, and telecommunications across Europe. Founded in Amsterdam, Relay42 built its reputation on privacy-first data management and the ability to orchestrate complex, multi-step customer journeys at scale. Its platform integrates with a wide range of marketing technology tools, data warehouses, and activation channels, positioning it as a central hub in the modern marketing stack. The company has served major European enterprises seeking to move beyond siloed campaign execution toward truly connected customer experiences. In June 2025, Relay42 was acquired by Supermetrics, a marketing data intelligence company, marking a significant expansion of Supermetrics' capabilities into CDP and journey orchestration territory. The acquisition signals Supermetrics' ambition to offer a more complete marketing data and activation platform, combining its analytics and data pipeline strengths with Relay42's real-time orchestration and personalization capabilities.

Business model

SaaS

Target market

Enterprise

What they offer

  • Customer Data Platform

    Ingests, unifies, and resolves customer identities from online and offline data sources into persistent customer profiles

  • Journey Orchestration Engine

    Enables marketers to design and automate multi-step, cross-channel customer journeys triggered by real-time behavioral signals

  • Audience Segmentation

    Dynamic, rule-based and AI-assisted audience builder for precise targeting and suppression across channels

  • Real-Time Activation

    Pushes unified audience segments and personalization signals to connected marketing and advertising platforms in real time

  • Data Connectors

    Pre-built integrations with CRMs, DMPs, ad platforms, email tools, and data warehouses for seamless data flow

Key features

Real-time customer profile unificationCross-channel journey orchestrationPrivacy-by-design data managementDynamic audience segmentationIdentity resolutionReal-time event triggeringPre-built integration libraryConsent and preference management

Use cases

Personalizing website and app experiences based on unified customer profilesOrchestrating onboarding journeys for new customers across email, SMS, and adsSuppressing converted customers from paid media campaigns in real timeDelivering next-best-action recommendations in financial servicesUnifying online and offline retail customer data for loyalty programsAutomating triggered communications based on behavioral signals

Customer segments

Financial services and insurance companiesRetail and e-commerce brandsTelecommunications providersTravel and hospitality companiesLarge European enterprise marketers

Tech & specs

Technology stack

Real-time event streamingCloud-native microservices architectureMachine learning for predictive segmentationREST APIsIdentity resolution engineData warehouse integrations (e.g., BigQuery, Snowflake)

Security & compliance

GDPRISO 27001Privacy by Design

Deployment

Cloud

API

Yes

Corporate history
  1. 2010 · Founded
  2. 2025Acquired by Supermetrics6 sources
    Still operating as part of Supermetrics
Connection details
See integrations with Relay42 (14)

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