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Brief

Zinrelo

Customer Loyalty

Zinrelo combines loyalty technology with data science and strategic consulting to deliver measurable ROI through increased repeat purchases and customer lifetime value.

Last updated Jun 23, 2026 by ATDb automated enrichment

Founded
2013
HQ
San Francisco, California, United States
Connections
10

At a glance

Employees
11-50
10integrations

About

Mid-tier loyalty platform provider focused on data-driven approach

Zinrelo is an enterprise-grade loyalty rewards platform that combines technology with deep data sciences to help companies maximize repeat sales and per-customer revenue. The company provides a comprehensive loyalty solution that goes beyond traditional points-based programs by incorporating machine learning and data analytics to optimize customer engagement and retention strategies. While not a traditional AdTech company, Zinrelo operates in the adjacent MarTech/customer retention space, helping brands reduce customer acquisition costs by increasing lifetime value through loyalty programs. The platform serves mid-market to enterprise retailers and brands across various industries including e-commerce, retail, travel, and hospitality. Zinrelo differentiates itself through its consultative approach, combining technology with loyalty strategy consulting and program management services. The company's platform integrates with major e-commerce platforms and enterprise systems, offering omnichannel loyalty capabilities that work across online and offline touchpoints. Zinrelo's data-driven approach uses predictive analytics to segment customers and personalize rewards, helping brands achieve measurable ROI from their loyalty investments.

Business model

SaaS

Target market

Mid-Market, Enterprise

What they offer

  • Loyalty Rewards Platform

    Comprehensive loyalty program management system with points, tiers, and rewards

  • Data Analytics & Insights

    Machine learning-powered analytics for customer segmentation and program optimization

  • Referral Programs

    Customer referral and advocacy program management

  • VIP Tiers

    Multi-tier loyalty programs with progressive benefits

Key features

Multi-dimensional loyalty programsPredictive analytics and machine learningOmnichannel loyalty (online and offline)Customer segmentationPersonalized rewardsReferral program managementPoints and tier managementReal-time reporting and dashboardsA/B testing capabilitiesEmail and SMS integration

Use cases

E-commerce customer retentionRetail loyalty programsSubscription box retentionTravel and hospitality rewardsCustomer referral programsVIP customer engagementReducing customer churnIncreasing repeat purchase rates

Customer segments

E-commerce retailersDirect-to-consumer brandsMulti-location retailersTravel and hospitality companiesSubscription-based businessesConsumer packaged goods brands

Tech & specs

Technology stack

Machine LearningPredictive AnalyticsRESTful APIsCloud Infrastructure

Security & compliance

GDPRCCPAPCI DSS

Deployment

Cloud

API

Yes

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