Skip to content
Brief
CrossEngage

CrossEngage

Customer Data Platform (CDP)crossengage.com

CrossEngage unifies customer data from multiple sources and enables businesses to create predictive, personalized marketing campaigns across channels while maintaining GDPR compliance and data privacy standards.

Last updated Jun 23, 2026 by the ATDb Editorial Team

Founded
2015
HQ
Berlin, Germany
Connections
9

At a glance

Employees
51-200
Funding
$50M
9integrations

About

European-focused CDP provider specializing in B2C customer engagement and marketing automation

CrossEngage is a Customer Data Platform (CDP) founded in Berlin, Germany, that specializes in helping businesses unify and activate customer data for personalized marketing campaigns. The platform focuses on enabling B2C companies, particularly in retail, e-commerce, and travel sectors, to create unified customer profiles from disparate data sources and orchestrate cross-channel marketing campaigns. CrossEngage differentiates itself by combining CDP capabilities with predictive analytics and marketing automation, allowing businesses to segment audiences, predict customer behavior, and execute personalized campaigns across email, mobile, web, and other digital channels. In the AdTech and MarTech ecosystem, CrossEngage positions itself as a European alternative to larger CDP providers, with a strong emphasis on GDPR compliance and data privacy. The platform serves mid-market to enterprise clients primarily in Europe, offering capabilities that bridge the gap between data management and marketing execution. CrossEngage has established itself as a notable player in the European CDP market, competing with both global CDP vendors and specialized marketing automation platforms by offering an integrated solution that combines data unification, customer intelligence, and campaign orchestration in a single platform.

Business model

SaaS

Target market

Mid-Market to Enterprise

What they offer

  • Customer Data Platform

    Unified customer data hub that consolidates data from multiple sources into single customer profiles

  • Predictive Analytics

    AI-powered predictions for customer behavior, churn risk, and lifetime value

  • Cross-Channel Campaign Management

    Orchestration and execution of personalized campaigns across email, mobile, web, and other channels

  • Audience Segmentation

    Advanced segmentation tools for creating targeted customer groups based on behavior and attributes

Key features

Unified customer profilesReal-time data synchronizationPredictive customer analyticsCross-channel campaign orchestrationAdvanced audience segmentationMarketing automation workflowsCustomer journey mappingGDPR-compliant data managementA/B testing capabilitiesPerformance analytics and reporting

Use cases

Personalized email marketing campaignsCustomer churn prediction and preventionCross-channel customer journey orchestrationProduct recommendation enginesCustomer lifetime value optimizationRe-engagement campaigns for inactive customersOmnichannel retail experiencesLoyalty program management

Customer segments

E-commerce retailersFashion and apparel brandsTravel and hospitality companiesConsumer goods brandsTelecommunications providersMedia and entertainment companies

Tech & specs

Technology stack

Cloud infrastructureMachine learning algorithmsReal-time data processingAPI integrationsData warehousing

Security & compliance

GDPRISO 27001Privacy Shield

Deployment

Cloud

API

Yes

Explore further

2 views