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Brief
CrossEngage

CrossEngage

CrossEngage unifies customer data from multiple sources and enables businesses to create predictive, personalized marketing campaigns across channels while maintaining GDPR compliance and data privacy standards.

crossengage.comBerlin, GermanyFounded 2015

Last updated May 11, 2026 by the ATDb Editorial Team

Industry
Customer Data Platform (CDP) / MarTech
Business Model
SaaS
Target Market
Mid-Market to Enterprise
Employee Count
51-200
Funding
$50M
API Available
Yes
Market Position

European-focused CDP provider specializing in B2C customer engagement and marketing automation

Overview

CrossEngage is a Customer Data Platform (CDP) founded in Berlin, Germany, that specializes in helping businesses unify and activate customer data for personalized marketing campaigns. The platform focuses on enabling B2C companies, particularly in retail, e-commerce, and travel sectors, to create unified customer profiles from disparate data sources and orchestrate cross-channel marketing campaigns. CrossEngage differentiates itself by combining CDP capabilities with predictive analytics and marketing automation, allowing businesses to segment audiences, predict customer behavior, and execute personalized campaigns across email, mobile, web, and other digital channels. In the AdTech and MarTech ecosystem, CrossEngage positions itself as a European alternative to larger CDP providers, with a strong emphasis on GDPR compliance and data privacy. The platform serves mid-market to enterprise clients primarily in Europe, offering capabilities that bridge the gap between data management and marketing execution. CrossEngage has established itself as a notable player in the European CDP market, competing with both global CDP vendors and specialized marketing automation platforms by offering an integrated solution that combines data unification, customer intelligence, and campaign orchestration in a single platform.

Products & Features

Customer Data Platform

Unified customer data hub that consolidates data from multiple sources into single customer profiles

Predictive Analytics

AI-powered predictions for customer behavior, churn risk, and lifetime value

Cross-Channel Campaign Management

Orchestration and execution of personalized campaigns across email, mobile, web, and other channels

Audience Segmentation

Advanced segmentation tools for creating targeted customer groups based on behavior and attributes

Key Features
Unified customer profilesReal-time data synchronizationPredictive customer analyticsCross-channel campaign orchestrationAdvanced audience segmentationMarketing automation workflowsCustomer journey mappingGDPR-compliant data managementA/B testing capabilitiesPerformance analytics and reporting
Use Cases
Personalized email marketing campaignsCustomer churn prediction and preventionCross-channel customer journey orchestrationProduct recommendation enginesCustomer lifetime value optimizationRe-engagement campaigns for inactive customersOmnichannel retail experiencesLoyalty program management
Customer Segments
E-commerce retailersFashion and apparel brandsTravel and hospitality companiesConsumer goods brandsTelecommunications providersMedia and entertainment companies

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