Airship
D · Extended EcosystemAirship enables brands to create meaningful customer experiences through AI-powered, cross-channel messaging orchestration with a mobile-first approach, helping companies increase app engagement, retention, and lifetime value.
Last updated Feb 8, 2026
- Industry
- Mobile Marketing and Customer Engagement
- Business Model
- SaaS
- Target Market
- Enterprise and Mid-Market
- Employee Count
- 201-500
- Funding
- $100M+
- Revenue Range
- $50M-$100M
- Stock Symbol
- N/A
- Parent Company
- N/A
- API Available
- Yes
Market Position
Leading mobile-first customer engagement platform with strong presence in app-based marketing
Overview
Airship is a customer engagement platform that specializes in mobile app experience and cross-channel messaging. Originally founded as Urban Airship in 2009, the company pioneered mobile push notifications and has evolved into a comprehensive platform for orchestrating customer journeys across mobile apps, mobile wallets, SMS, email, and web. Airship serves major brands across retail, media & entertainment, travel & hospitality, and financial services sectors, helping them deliver personalized, contextual messaging at scale. The platform combines real-time data streaming, AI-powered optimization, and no-code journey orchestration tools to help marketers create sophisticated customer engagement campaigns. Airship positions itself at the intersection of mobile marketing, customer data platforms, and marketing automation, with particular strength in mobile-first engagement strategies. The company has processed billions of messages and interactions, making it one of the established players in the mobile engagement and customer experience space.
Products & Features
App Experience Platform
Core platform for mobile app engagement including push notifications, in-app messaging, and mobile wallet integration
Journeys
No-code orchestration tool for creating cross-channel customer journeys with AI-powered optimization
Real-Time Data Streaming
Infrastructure for collecting and activating customer data in real-time across channels
Airship AI
Machine learning capabilities for send-time optimization, predictive analytics, and personalization
Message Center
Persistent inbox for mobile app messages to increase engagement and retention
Mobile Wallet
Tools for creating and managing Apple Wallet and Google Pay passes
Key Features
Mobile push notificationsIn-app messagingSMS and MMS messagingEmail integrationMobile wallet passesJourney orchestrationAI-powered send-time optimizationReal-time personalizationA/B and multivariate testingPredictive analyticsAudience segmentationCross-channel attribution
Use Cases
Mobile app user onboarding and activationAbandoned cart recoveryPersonalized product recommendationsLocation-based marketingLoyalty program engagementEvent-triggered messagingRe-engagement and win-back campaignsTransactional notificationsCross-sell and upsell campaignsCustomer lifecycle marketing
Customer Segments
Retail and E-commerceMedia and EntertainmentTravel and HospitalityFinancial ServicesSports and GamingQuick Service RestaurantsHealthcareTelecommunications