Airship

Airship enables brands to create meaningful customer experiences through AI-powered, cross-channel messaging orchestration with a mobile-first approach, helping companies increase app engagement, retention, and lifetime value.

airship.comPortland, Oregon, United StatesFounded 2009

Last updated May 11, 2026 by jonholm

Industry: Mobile Marketing and Customer Engagement
Business Model: SaaS
Target Market: Enterprise and Mid-Market
Employee Count: 201-500
Funding: $100M+
Revenue Range: $50M-$100M
Stock Symbol: N/A
API Available: Yes

Marketing Automation Customer Engagement Mobile Marketing

Market Position

Leading mobile-first customer engagement platform with strong presence in app-based marketing

Overview

Airship is a customer engagement platform that specializes in mobile app experience and cross-channel messaging. Originally founded as Urban Airship in 2009, the company pioneered mobile push notifications and has evolved into a comprehensive platform for orchestrating customer journeys across mobile apps, mobile wallets, SMS, email, and web. Airship serves major brands across retail, media & entertainment, travel & hospitality, and financial services sectors, helping them deliver personalized, contextual messaging at scale. The platform combines real-time data streaming, AI-powered optimization, and no-code journey orchestration tools to help marketers create sophisticated customer engagement campaigns. Airship positions itself at the intersection of mobile marketing, customer data platforms, and marketing automation, with particular strength in mobile-first engagement strategies. The company has processed billions of messages and interactions, making it one of the established players in the mobile engagement and customer experience space.

Products & Features

App Experience Platform

Core platform for mobile app engagement including push notifications, in-app messaging, and mobile wallet integration

Journeys

No-code orchestration tool for creating cross-channel customer journeys with AI-powered optimization

Real-Time Data Streaming

Infrastructure for collecting and activating customer data in real-time across channels

Airship AI

Machine learning capabilities for send-time optimization, predictive analytics, and personalization

Message Center

Persistent inbox for mobile app messages to increase engagement and retention

Mobile Wallet

Tools for creating and managing Apple Wallet and Google Pay passes

Key Features

Mobile push notificationsIn-app messagingSMS and MMS messagingEmail integrationMobile wallet passesJourney orchestrationAI-powered send-time optimizationReal-time personalizationA/B and multivariate testingPredictive analyticsAudience segmentationCross-channel attribution

Use Cases

Mobile app user onboarding and activationAbandoned cart recoveryPersonalized product recommendationsLocation-based marketingLoyalty program engagementEvent-triggered messagingRe-engagement and win-back campaignsTransactional notificationsCross-sell and upsell campaignsCustomer lifecycle marketing

Customer Segments

Retail and E-commerceMedia and EntertainmentTravel and HospitalityFinancial ServicesSports and GamingQuick Service RestaurantsHealthcareTelecommunications

Connections

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