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Airship

Airship

Mobile Marketing & Customer Engagementairship.com

Airship empowers brands to build direct, personalized customer relationships through mobile-first engagement, using AI to optimize messaging across push, in-app, SMS, and web channels to drive retention and lifetime value.

Last updated Jun 23, 2026 by ATDb automated enrichment

Founded
2009
HQ
Portland, Oregon, United States
Connections
27

At a glance

Employees
201-500
Funding
$97M
Revenue
$50M-$100M
Stock
N/A
20integrations4competitors1corporate family1acquisitions

About

Pioneer and established leader in mobile push notifications and cross-channel customer engagement, competing in the enterprise mobile marketing automation space

Airship (formerly Urban Airship) is a customer engagement and mobile marketing platform founded in 2009 and headquartered in Portland, Oregon. The company pioneered mobile push notifications and has since evolved into a comprehensive cross-channel engagement platform, enabling brands to communicate with customers via push notifications, in-app messages, SMS, email, and web notifications. Airship's platform leverages AI and machine learning to optimize message timing, content, and targeting to maximize engagement and conversion. Airship serves hundreds of global brands across retail, media, travel, and financial services, helping them build direct, owned relationships with their customers outside of third-party walled gardens. The platform is particularly valued for its ability to unify customer data and orchestrate personalized journeys across mobile and digital touchpoints. Airship has processed trillions of mobile app interactions and push notifications, giving it a substantial data advantage in predictive engagement modeling. In the broader AdTech and MarTech ecosystem, Airship occupies a critical niche at the intersection of mobile engagement, customer data, and AI-driven personalization. The company competes with players like Braze, Salesforce Marketing Cloud, and CleverTap, but differentiates itself through its deep mobile heritage, no-code experience tools, and a strong focus on helping brands increase app retention and lifetime value. Airship has raised significant venture funding and continues to expand its platform capabilities through acquisitions and product development.

Business model

SaaS

Target market

Enterprise

What they offer

  • Airship App Experience Platform (AXP)

    Core platform for orchestrating personalized mobile and cross-channel customer experiences

  • Push Notifications

    Industry-leading mobile and web push notification delivery and optimization

  • In-App Messaging

    Contextual, targeted messages delivered within mobile apps

  • SMS Messaging

    Two-way SMS communication for customer engagement and transactional messaging

  • Email

    Integrated email marketing capabilities within the cross-channel platform

  • Airship No-Code Experience Editor

    Visual editor enabling marketers to create and deploy in-app experiences without developer involvement

  • Journey Orchestration

    Automated, multi-step customer journey builder across channels

  • Preference Center

    Tools for customers to manage their communication preferences, improving opt-in rates

  • Airship Intelligence

    AI/ML-powered analytics, predictive scoring, and send-time optimization

  • Feature Flags

    Remote configuration and feature flag management for mobile apps

Key features

AI-powered send-time optimizationPredictive churn and conversion scoringNo-code in-app experience builderCross-channel journey orchestrationReal-time segmentation and personalizationDeep linking and mobile wallet integrationA/B and multivariate testingUnified customer data profilesLive Activities and Dynamic Island support (iOS)Web push notifications

Use cases

Mobile app user onboarding and activationCart abandonment and re-engagement campaignsPersonalized promotional push notificationsTransactional and real-time alert messagingCustomer loyalty and retention programsIn-app upsell and cross-sell experiencesBreaking news and content delivery for media appsTravel itinerary updates and gate change alertsMobile wallet pass distribution and updatesChurn prevention with predictive targeting

Customer segments

Retail and eCommerce brandsMedia and publishing companiesTravel and hospitality brandsFinancial services and banking appsTelecommunications companiesSports and entertainment brandsHealthcare and wellness appsQuick-service restaurants (QSR)

Tech & specs

Technology stack

AI/ML for predictive analytics and optimizationRESTful APIsNative iOS and Android SDKsReact Native and Flutter SDKsReal-time data streamingCloud-based infrastructure (AWS)Webhook integrationsGraphQL

Security & compliance

SOC 2 Type IIGDPRCCPAISO 27001HIPAA (available)

Deployment

Cloud

API

Yes

Corporate history
  1. 2009 · Founded
How it came together
  • 2019·AcquiredAirship
  • 2019·AcquiredAirship
See the full lineage →
Connection details
See alternatives to Airship See integrations with Airship (20) See acquisitions by Airship (1)

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