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Brief
Urban Airship was rebranded to Airship (Jan 2019)— see Airship for current status. See the full lineage →
Urban Airship

Urban Airship

Mobile Marketing & Customer Engagementurbanairship.com

Enables brands to deliver personalized, real-time mobile engagement across push, in-app, SMS, and wallet channels at massive scale. Provides no-code tools and deep analytics to optimize the full app customer experience without requiring engineering resources.

Last updated Jun 23, 2026 by ATDb automated enrichment

Founded
2009
HQ
Portland, Oregon, United States
Connections
17

At a glance

Employees
201-500
Funding
$77M
Revenue
$50M-$100M
15integrations1corporate family

About

Pioneer and established leader in mobile push notifications and app experience management, now competing as a full-stack mobile customer engagement platform under the Airship brand

Urban Airship was founded in 2009 in Portland, Oregon, as one of the earliest and most influential mobile engagement platforms. The company built its reputation by pioneering push notification infrastructure at scale, helping brands reach mobile users at the right moment with personalized, contextually relevant messages. Its platform expanded over time to encompass in-app messaging, mobile wallet (Apple Wallet and Google Pay passes), SMS, email, and a broader customer engagement suite that positioned it as a full-stack mobile marketing automation provider. At its peak, Urban Airship served thousands of enterprise customers across retail, media, travel, and financial services, processing billions of messages per month. The company raised over $77 million in venture funding and became a recognized leader in the mobile marketing space, competing with the likes of Braze, Salesforce Marketing Cloud, and Leanplum. Its deep technical expertise in mobile SDKs, real-time data pipelines, and cross-channel orchestration gave it a strong foothold with large enterprise brands seeking sophisticated mobile engagement capabilities. In 2019, the company rebranded to Airship, reflecting its evolution beyond push notifications into a broader customer experience platform. Marlin Equity Partners acquired the company, providing private equity backing to fuel continued product development and go-to-market expansion. Today the platform — operating under the Airship brand — continues to serve enterprise clients globally, offering a unified suite for app experience management, no-code native app experiences, and real-time customer engagement across mobile and digital channels.

Business model

SaaS

Target market

Enterprise

What they offer

  • Push Notifications

    High-volume, personalized push notification delivery across iOS and Android with advanced segmentation and automation

  • In-App Messaging

    Contextual in-app messages and modals triggered by user behavior, location, or lifecycle events

  • Mobile Wallet

    Apple Wallet and Google Pay pass creation, distribution, and management for loyalty cards, coupons, and boarding passes

  • SMS Messaging

    Two-way SMS engagement integrated into cross-channel customer journeys

  • Airship Scenes & Surveys

    No-code native app experience builder for onboarding flows, feature spotlights, and in-app surveys

  • Journey Automation

    Visual workflow builder for orchestrating multi-step, cross-channel customer engagement campaigns

  • Audience Segmentation

    Real-time behavioral and demographic segmentation engine for precise targeting

  • Analytics & Reporting

    Engagement analytics, funnel analysis, and revenue attribution dashboards

Key features

Real-time push notification delivery at billion-message scaleNo-code native app experience builderCross-channel journey orchestrationAdvanced audience segmentation and personalizationMobile wallet pass managementA/B and multivariate testingPredictive AI for send-time optimizationDeep-link and rich media supportReal-time event streaming and data export

Use cases

Re-engaging lapsed app users with personalized push campaignsOnboarding new app users with guided in-app experiencesDistributing and updating mobile wallet loyalty cards and couponsTriggering transactional and behavioral notifications in real timeRunning A/B tests on messaging content and timingOrchestrating cross-channel lifecycle marketing journeysCollecting in-app feedback via surveys and ratings promptsDelivering breaking news alerts for media publishers

Customer segments

Retail and e-commerce brandsMedia and publishing companiesTravel and hospitality brandsFinancial services and banking appsTelecommunications providersSports and entertainment organizationsHealthcare and wellness apps

Tech & specs

Technology stack

Native iOS and Android SDKsReact Native and Flutter SDKsREST APIsReal-time event streamingMachine learning for predictive send-time optimizationCloud-based infrastructure (AWS)Web push (Service Workers)

Security & compliance

SOC 2 Type IIGDPRCCPAISO 27001

Deployment

Cloud

API

Yes

Explore further

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