Urban Airship

Urban Airship (now Airship) is positioned as a leading enterprise-grade mobile engagement platform with strong market presence in cross-channel customer communication. The company serves major brands across retail, media, travel, financial services, and other mobile-intensive industries, competing in the rapidly growing mobile marketing automation and customer engagement space.

Urban Airship is a leading mobile engagement platform that provides cross-channel customer engagement solutions for mobile-first businesses. The company's comprehensive platform enables brands to orchestrate personalized messaging across multiple channels including push notifications, in-app messages, SMS, email, and mobile wallet updates. As a critical infrastructure layer for mobile applications, Urban Airship helps businesses optimize user retention, drive conversions, and deliver contextually relevant experiences at scale through sophisticated audience segmentation and behavioral triggers. The platform processes billions of mobile interactions and provides enterprises with advanced tools for understanding user behavior patterns, conducting A/B testing, and automating customer journeys based on lifecycle stages. Urban Airship combines real-time analytics with data-driven engagement strategies, enabling marketers and product teams to create intelligent, permission-based engagement that respects user preferences while driving measurable business outcomes. The company has established itself as a trusted partner for brands seeking to maximize the value of their mobile applications through personalized, multi-channel customer experiences.