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Brief
Ortto

Ortto

Marketing Automation & Customer Data Platformortto.com

Ortto replaces multiple disconnected marketing tools with a unified platform that combines customer data management, journey orchestration, and multi-channel messaging, enabling businesses to deliver personalized experiences without technical complexity.

Last updated Jun 23, 2026 by ATDb automated enrichment

Founded
2012
HQ
Sydney, New South Wales, Australia
Connections
18

At a glance

Employees
51-200
Funding
$53M
Revenue
$1M-$10M
15integrations1corporate family

About

Mid-market CDP and marketing automation platform competing against fragmented marketing stacks

Ortto is a comprehensive marketing automation and customer data platform (CDP) designed to help businesses orchestrate personalized customer journeys across multiple channels. The platform consolidates customer data management, marketing automation, analytics, and messaging capabilities into a unified solution, eliminating the fragmentation that comes with using multiple disconnected marketing tools. By enabling companies to capture, consolidate, and activate customer data in real-time, Ortto empowers marketing teams to create data-driven, personalized experiences at scale. Founded as Autopilot and later rebranded to Ortto, the company has evolved from a marketing automation tool into a full-featured CDP and customer engagement platform. The platform serves businesses looking to streamline their marketing technology stack by replacing multiple point solutions with a single integrated system. Ortto's approach combines customer data infrastructure, journey orchestration, email and SMS marketing, push notifications, live chat, and analytics into one cohesive platform. Ortto positions itself in the MarTech/CDP space as an alternative to fragmented marketing stacks, targeting growth-focused companies that need sophisticated marketing automation without the complexity and cost of enterprise-grade solutions. The platform emphasizes ease of use, speed of implementation, and the ability to activate customer data across channels without requiring extensive technical resources or multiple vendor relationships.

Business model

SaaS

Target market

SMB, Mid-Market

What they offer

  • Customer Data Platform

    Unified customer data infrastructure that captures, consolidates, and activates customer data from multiple sources in real-time

  • Journey Orchestration

    Visual journey builder for creating automated, personalized customer experiences across multiple touchpoints

  • Multi-Channel Messaging

    Email, SMS, push notifications, and in-app messaging capabilities within a single platform

  • Analytics & Reporting

    Built-in analytics for tracking customer behavior, campaign performance, and journey effectiveness

  • Talk (Live Chat)

    Live chat and conversational marketing tools integrated with customer data and automation

  • Capture (Forms & Popups)

    Tools for capturing leads and customer data through forms, popups, and embedded widgets

Key features

Unified customer data platformVisual journey builderMulti-channel messaging (email, SMS, push, in-app)Real-time customer segmentationBehavioral tracking and analyticsLive chat and conversational toolsLead capture and formsA/B testingPredictive analyticsCustom reporting dashboardsAPI and webhook integrationsWYSIWYG email builder

Use cases

Customer onboarding automationLead nurturing and scoringProduct-led growth campaignsCustomer retention and re-engagementBehavioral email campaignsMulti-channel customer journeysE-commerce personalizationSaaS user engagementEvent-triggered messagingCustomer lifecycle marketing

Customer segments

SaaS companiesE-commerce businessesB2B companiesDigital-first brandsGrowth-stage startupsMid-market companies

Tech & specs

Technology stack

RESTful APIWebhooksJavaScript SDKCloud infrastructure

Security & compliance

GDPRSOC 2CCPAISO 27001

Deployment

Cloud

API

Yes

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