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Brief
Metrilo

Metrilo

E-commerce Technologymetrilo.com

E-commerce-specific feature set designed for online retailers

Last updated May 11, 2026

Founded
2013
HQ
Sofia, Bulgaria, California, Bulgaria
Connections
11

At a glance

Employees
11-50
Funding
bootstrap
Revenue
$1M-$10M
11integrations

About

Metrilo positions itself as an all-in-one customer intelligence and marketing platform specifically tailored for e-commerce, competing in the growing CDP market. The company differentiates by offering integrated analytics, CRM, and email marketing in a single platform at a price point accessible to SMB e-commerce businesses, rather than requiring multiple tool subscriptions.

Metrilo is a comprehensive customer data platform (CDP) specifically designed for e-commerce businesses seeking to leverage customer intelligence for growth. The platform consolidates customer data from multiple touchpoints to create unified customer profiles, enabling merchants to understand buying behaviors, track customer journeys, and measure the effectiveness of marketing campaigns. By combining analytics, CRM functionality, and email marketing automation in a single interface, Metrilo eliminates the need for multiple disconnected tools. Founded to address the fragmented data challenges faced by online retailers, Metrilo serves small to medium-sized e-commerce businesses that need enterprise-level customer intelligence without the complexity. The platform integrates directly with major e-commerce platforms and provides real-time insights into customer lifetime value, retention metrics, and revenue attribution. Metrilo's approach focuses on making advanced customer analytics accessible and actionable for growing e-commerce brands, enabling them to compete more effectively through data-driven personalization and targeted marketing campaigns.

Business model

B2B SaaS

Target market

Small to medium-sized e-commerce businesses, online retailers, and direct-to-consumer brands seeking integrated customer analytics and marketing automation solutions

What they offer

  • Customer Database & CRM

    Unified customer profiles with complete purchase history, behavioral data, and engagement metrics for 360-degree customer view

  • E-commerce Analytics

    Real-time reporting on revenue, customer lifetime value, cohort analysis, retention rates, and product performance metrics

  • Email Marketing Automation

    Built-in email marketing platform with automated campaigns, behavioral triggers, segmentation, and personalization capabilities

  • Customer Segmentation

    Advanced segmentation engine based on purchase behavior, engagement levels, RFM analysis, and custom attributes

  • Retention Analysis

    Tools to identify at-risk customers, measure churn, and create retention-focused campaigns

  • Revenue Attribution

    Multi-touch attribution modeling to understand which marketing channels and campaigns drive revenue

  • Product Recommendations

    AI-powered product recommendation engine for personalized cross-sell and upsell opportunities

  • Customer Journey Tracking

    Visual mapping of customer interactions across touchpoints from first visit to purchase and beyond

Use cases

Customer behavior tracking and analyticsEmail marketing automationCustomer segmentation and targetingRetention marketingCustomer journey optimizationROI tracking and reporting

Customer segments

E-commerce retailersOnline DTC brandsDigital marketersSmall to medium-sized online storesMulti-channel retailers

Tech & specs

Technology stack

Node.jsPostgreSQLAWSReact

Deployment

CloudSaaS

API

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