Skip to content
Qualified was acquired by Salesforce (Apr 2026) (see deal)— see Salesforce for current status.
Brief
Q

Qualified

Recently acquired by Salesforce · closed Apr 1, 2026

Qualified enables B2B companies to identify and engage their most valuable website visitors in real-time through AI-powered conversations, accelerating pipeline generation and revenue growth.

San Francisco, California, United StatesFounded 2018

Last updated May 11, 2026 by the ATDb Editorial Team · Connections updated May 21, 2026

Industry
Conversational Marketing / MarTech
Business Model
SaaS
Target Market
Mid-Market, Enterprise
Employee Count
201-500
Funding
$143M
API Available
Yes
Market Position

Leading conversational marketing platform for Salesforce-centric B2B companies

Overview

Qualified is a conversational marketing and sales platform designed specifically for B2B companies using Salesforce. The platform combines AI-powered chatbots, live chat, and conversational marketing tools to help sales teams identify, engage, and convert website visitors in real-time. Qualified's PipelineAI technology enables companies to have personalized conversations with buyers at scale, routing high-intent visitors to the right sales representatives instantly. The company positions itself as the leading conversational platform for pipeline generation, particularly for companies in the Salesforce ecosystem. Qualified integrates deeply with Salesforce CRM to provide sales teams with real-time visitor intelligence, enabling them to prioritize and engage with the most valuable prospects. The platform is used by B2B companies to accelerate pipeline generation, increase conversion rates, and provide a more personalized buying experience. While Qualified operates in the broader marketing technology space rather than traditional advertising technology, it plays a role in the digital customer acquisition and conversion funnel. The company has gained significant traction among enterprise and mid-market B2B companies looking to modernize their website engagement and lead generation strategies.

Products & Features

Qualified Conversations

Live chat and messaging platform for sales teams to engage website visitors in real-time

PipelineAI

AI-powered chatbot that qualifies and routes visitors automatically

Qualified Signals

Real-time alerts and visitor intelligence for sales teams

Qualified Meetings

Instant meeting scheduling directly from website conversations

Key Features
Real-time visitor identification and intelligenceAI-powered chatbots and live chatDeep Salesforce CRM integrationInstant meeting schedulingAccount-based marketing capabilitiesConversational analytics and reportingMobile app for sales teamsCustom routing and assignment rules
Use Cases
Pipeline generation and accelerationAccount-based marketing engagementWebsite visitor conversionSales team enablementLead qualification and routingCustomer engagement and supportEvent and webinar registration
Customer Segments
B2B SaaS companiesEnterprise technology companiesProfessional services firmsFinancial servicesHealthcare technologyManufacturing
Connections

Explore further

3 views