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Brief
Brandwatch was acquired by Cision (Jan 2021)— see Cision for current status. See the full lineage →
Brandwatch

Brandwatch

Social Media Intelligence & Consumer Analyticsbrandwatch.com

Brandwatch empowers brands and agencies with deep social media listening and AI-powered consumer intelligence to make faster, more informed business decisions based on real-time online conversations.

Last updated Jun 23, 2026 by ATDb automated enrichment

Founded
2007
HQ
Brighton, East Sussex, United Kingdom
Parent
Connections
34

At a glance

Employees
1001-5000
Funding
~$60M (pre-acquisition)
Revenue
$100M-$200M (estimated, as part of Cision)
17integrations7competitors3corporate family1acquisitions

About

One of the top-tier enterprise social listening and consumer intelligence platforms globally, operating as a subsidiary of Cision

Brandwatch is one of the world's leading digital consumer intelligence and social media listening platforms, enabling brands, agencies, and organizations to monitor and analyze online conversations across social media, news, blogs, forums, and other digital channels. Founded in 2007 in Brighton, UK, the company built a reputation for deep data access, powerful analytics, and AI-driven insights that help marketers, PR professionals, and researchers understand consumer sentiment, track brand health, and identify emerging trends in real time. In 2021, Brandwatch was acquired by Cision, a global PR and earned media software company, in a deal valued at approximately $450 million. Following the acquisition, Brandwatch continued to operate as a distinct brand and product suite within the Cision portfolio, maintaining its identity and customer base while benefiting from integration with Cision's broader communications intelligence ecosystem. The combined offering strengthened Cision's position in the earned media and social intelligence space. Today, Brandwatch remains an active and prominent player in the social media analytics and consumer intelligence market, competing with platforms like Sprinklr, Meltwater, and Talkwalker. Its platform is widely used by enterprise brands and agencies for social listening, influencer identification, crisis monitoring, competitive benchmarking, and audience analysis. Brandwatch's data coverage spans hundreds of millions of sources and billions of historical posts, making it one of the most comprehensive social intelligence tools available.

Business model

SaaS

Target market

Enterprise

What they offer

  • Consumer Research

    AI-powered social listening and audience analysis tool for tracking brand mentions, sentiment, and trends across digital channels

  • Brandwatch Social Media Management

    Formerly Falcon.io, a platform for publishing, engaging, and managing social media content across channels

  • Influence

    Influencer marketing and identification tool to discover, vet, and manage influencer partnerships

  • Audiences

    Audience segmentation and profiling tool that provides deep demographic and psychographic insights

  • Vizia

    Data visualization and reporting dashboard for sharing social intelligence insights across teams

  • Brandwatch Analytics

    Core analytics engine for tracking mentions, sentiment, share of voice, and competitive benchmarking

Key features

Real-time social media monitoring across 100M+ sourcesAI-powered sentiment analysis and trend detectionHistorical data access spanning 12+ yearsCustomizable dashboards and reportingInfluencer identification and managementAudience segmentation and profilingCrisis monitoring and alertingCompetitive benchmarking and share of voice trackingImage and visual content analysisAPI access for custom integrations

Use cases

Brand health monitoring and reputation managementCompetitive intelligence and benchmarkingCrisis detection and real-time alertingCampaign performance measurementConsumer insights and market researchInfluencer discovery and vettingProduct launch monitoringAudience analysis and segmentationTrend identification and forecasting

Customer segments

Enterprise brands and Fortune 500 companiesMarketing and PR agenciesMarket research firmsGovernment and public sector organizationsFinancial services and investment firmsConsumer goods and retail brandsTechnology companies

Tech & specs

Technology stack

Natural Language Processing (NLP)Machine Learning and AIBig Data processingElasticsearchCloud infrastructure (AWS)REST APIData visualization tools

Security & compliance

GDPRSOC 2ISO 27001CCPAPrivacy Shield

Deployment

Cloud

API

Yes

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