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Brief
Brandwatch was acquired by Cision (Jan 2021)— See the full lineage →
Brandwatch

Brandwatch

Social Media Intelligence & Consumer Insightsbrandwatch.com

Brandwatch is a Cision company and global leader in social intelligence and social media management.

Last updated Oct 5, 2026 by the ATDb Editorial Team

Founded
2007
HQ
Brighton, East Sussex, United Kingdom
Parent
Connections
34

AI-drafted from public sources15 sources cited

At a glance

Employees
1001-5000
Funding
$83M
Revenue
$100M-$200M
20integrations7competitors3corporate family1acquisitions

About

A top-tier social listening and consumer intelligence platform, widely regarded as an enterprise standard for digital audience research and brand monitoring

Brandwatch is a Cision company and global leader in social intelligence and social media management. Its research and intelligence platform is designed to help brands understand consumer behavior by combining signals from both search and social channels — addressing the blind spot that arises when brands rely on either source alone. Brandwatch has integrated its Consumer Intelligence platform with TikTok's Mentions API, making it one of the first to offer insights into TikTok conversations, and it holds official TikTok Marketing Partner status, enabling brands to track mentions, uncover trends, and optimize their TikTok strategies. This integration advances Brandwatch's AI-powered social media intelligence capabilities, giving marketers real-time data, trend detection, and sentiment analysis to maximize their marketing impact. Brandwatch also acquired Paladin in March 2022, rebranding it as Influence and incorporating it into its Social Media Management solution. Source 1: martechcube.com — Brandwatch Research Uncovers Gap Between Search and Social Source 2: martechedge.com — Brandwatch Adds TikTok Data for Consumer Insights Source 3: brandwatch.com — Brandwatch Press Releases | News & Announcements

Business model

SaaS

Target market

Enterprise

What they offer

  • Brandwatch Consumer Research

    Core social listening and analytics platform for monitoring brand mentions, sentiment, and consumer conversations across the web and social media

  • Brandwatch Social Media Management

    Publishing, scheduling, engagement, and analytics tools for managing brand social media presence, derived from the Falcon.io acquisition

  • Brandwatch Audiences

    Audience profiling and segmentation tool powered by AI, enabling brands to understand the demographics and interests of their online audiences

  • Brandwatch Vizia

    Data visualization and reporting dashboard for sharing social intelligence insights across teams and stakeholders

  • Brandwatch Benchmark

    Competitive benchmarking tool that allows brands to compare their social performance against industry peers

Key features

AI-powered sentiment and emotion analysisBoolean query builder for precise data filteringReal-time social listening across 100M+ sourcesAudience segmentation and profilingTrend detection and spike alertsCustomizable dashboards and reportingSocial media publishing and schedulingImage and visual content analysisHistorical data access going back yearsAPI access for custom integrations

Use cases

Brand health monitoring and reputation managementConsumer and market researchCampaign performance measurementCrisis detection and managementCompetitive intelligence and benchmarkingInfluencer identification and analysisProduct launch tracking and feedback analysisSocial media content publishing and community management

Customer segments

Global enterprise brandsMarketing and PR agenciesMarket research firmsConsumer packaged goods companiesFinancial services firmsTechnology companiesRetail and e-commerce brandsGovernment and public sector organizations

Tech & specs

Technology stack

Artificial intelligence and machine learningNatural language processing (NLP)Big data processing and indexingCloud infrastructureRESTful APIData visualization frameworks

Security & compliance

GDPRSOC 2ISO 27001CCPA

Deployment

Cloud

API

Yes

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