A top-tier enterprise social listening and consumer intelligence platform, now part of Hootsuite, competing with Brandwatch, Sprinklr, and Meltwater
Talkwalker is a powerful social listening, analytics, and consumer intelligence platform founded in Luxembourg in 2009. The company provides brands, agencies, and enterprises with the ability to monitor conversations across social media, news sites, blogs, forums, and other online channels in real time. Its platform leverages AI and natural language processing to deliver actionable insights on brand health, campaign performance, competitive intelligence, and emerging trends across more than 150 million data sources and 187 languages.
Talkwalker built a strong reputation for the depth and accuracy of its data coverage, its advanced image and video recognition capabilities, and its robust analytics dashboards. The platform serves a wide range of use cases including crisis management, influencer identification, PR measurement, and customer experience analysis. Its Blue Silk AI engine powers features like sentiment analysis, trend detection, and predictive analytics, making it a preferred choice for enterprise marketing and communications teams globally.
In 2024, Talkwalker was acquired by Hootsuite, the social media management giant, in a strategic move to combine social listening and intelligence capabilities with Hootsuite's publishing and engagement tools. Talkwalker continues to operate as a distinct brand and product under Hootsuite's ownership, strengthening the combined company's position as a comprehensive social media intelligence and management platform for enterprise customers worldwide.
Real-time social listening across 150M+ data sourcesAI-powered sentiment and emotion analysisImage and video recognition for visual brand monitoring187-language support for global coverageCustomizable dashboards and automated reportingInfluencer identification and trackingCrisis detection and alertingCompetitive benchmarking and share of voice analysisPredictive trend analytics via Blue Silk AIAPI access for custom data integrations
Brand health monitoring and reputation managementCrisis detection and communications managementCampaign performance measurement and ROI analysisCompetitive intelligence and market benchmarkingInfluencer discovery and campaign trackingConsumer insights and trend identificationPR and media measurementCustomer experience and voice-of-customer analysisProduct launch monitoringSocial media reporting for agencies
Enterprise brands and Fortune 500 companiesMarketing and communications agenciesPR and media relations teamsConsumer goods and retail brandsFinancial services firmsTechnology companiesGovernment and public sector organizationsSports and entertainment brands