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Brief
Forrester

Forrester

Forrester provides data-driven insights and objective analysis to help enterprises make informed technology and business strategy decisions, with particular strength in customer experience, marketing, and technology domains.

forrester.comCambridge, Massachusetts, United StatesFounded 1983

Last updated May 11, 2026 · Connections updated May 31, 2026

Industry
Market Research & Advisory
Business Model
Research & Advisory Services
Target Market
Enterprise
Employee Count
1001-5000
Revenue Range
$400M-$500M
Stock Symbol
FORR
API Available
Limited
Market Position

Leading independent research and advisory firm serving business and technology leaders globally

Overview

Forrester Research, Inc. is a leading global research and advisory firm that provides data-driven insights, analysis, and guidance to business and technology leaders. Founded in 1983, Forrester serves clients across multiple industries including AdTech, MarTech, customer experience, and digital transformation. The company is particularly influential in the AdTech and MarTech ecosystems through its comprehensive research reports, analyst briefings, and proprietary frameworks like the Forrester Wave™ evaluations, which are widely regarded as authoritative assessments of technology vendors and platforms. Forrester's significance in the AdTech space stems from its independent research methodology and its ability to influence enterprise technology purchasing decisions. The firm provides strategic guidance on marketing technology selection, digital advertising effectiveness, customer data platforms, personalization technologies, and emerging AdTech trends. Forrester serves Fortune 1000 companies and global enterprises, helping them navigate complex technology landscapes through subscription-based research, consulting services, and executive programs. The company's research and recommendations are frequently cited by vendors and buyers alike as benchmarks for market leadership and product capabilities.

Products & Features

Forrester Research

Subscription-based access to research reports, data, and analysis across technology, marketing, and customer experience domains

Forrester Wave™

Proprietary vendor evaluation framework that assesses technology providers across multiple categories including AdTech and MarTech

Forrester Decisions

Decision-support tools and frameworks for technology selection and strategy

Advisory Services

One-on-one analyst access and consulting for strategic guidance

Executive Programs

Leadership forums and peer networking events for senior executives

Forrester Consulting

Custom research and consulting projects for specific client needs

Key Features
Independent vendor evaluations and Wave reportsProprietary research methodologies and frameworksDirect analyst access and inquiry sessionsData and analytics on technology adoption and trendsBest practice guidance and playbooksPeer networking and executive forumsCustom research capabilities
Use Cases
Technology vendor selection and evaluationMarket landscape analysis for AdTech and MarTech categoriesDigital transformation strategy developmentMarketing technology stack optimizationCustomer experience improvement initiativesCompetitive intelligence and market positioningROI justification for technology investmentsVendor due diligence for procurement decisions
Customer Segments
Fortune 1000 enterprisesGlobal 2000 companiesTechnology vendors and platformsMarketing and advertising agenciesFinancial services firmsRetail and e-commerce companiesTechnology and software companies

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