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Brief
Pixlee TurnTo was acquired by Emplifi (Jan 2022)— see Emplifi for current status. See the full lineage →

Pixlee TurnTo

User-Generated Content & Social Commerce

Pixlee TurnTo empowers brands to collect and activate authentic customer content — photos, videos, reviews, and Q&A — across the purchase journey to build trust and drive measurable conversion lift.

Last updated Aug 22, 2026 by ATDb automated enrichment · Connections updated Aug 24, 2026

Founded
2012
HQ
San Francisco, California, United States
Parent
Connections
24

At a glance

Employees
51-200
Funding
$48M
Revenue
$10M-$50M
22integrations1corporate family1acquisitions

About

A leading UGC and ratings & reviews platform for retail and consumer brands, now integrated within Emplifi's broader customer experience ecosystem

Pixlee TurnTo, now part of Emplifi, is a customer-powered commerce platform that combines user-generated content (UGC) management with ratings, reviews, and community Q&A capabilities. The platform enables brands to collect, curate, and publish authentic customer photos, videos, and testimonials across their digital touchpoints — from e-commerce product pages to social media channels — helping drive purchase confidence and conversion lift. Pixlee TurnTo was formed through the merger of Pixlee, a UGC platform, and TurnTo Networks, a ratings and reviews specialist, before being acquired by Emplifi to strengthen its social commerce and customer experience suite. Within the AdTech and MarTech ecosystem, Pixlee TurnTo occupies a strong position at the intersection of social proof, community commerce, and content amplification. Its technology allows brands to rights-manage customer content at scale, display shoppable UGC galleries, and integrate authentic reviews directly into the purchase journey. The platform serves mid-market and enterprise retailers and consumer brands across verticals including fashion, beauty, outdoor, and home goods. As part of Emplifi — a unified customer experience platform — Pixlee TurnTo's capabilities are integrated into a broader suite that includes social media management, customer care, and analytics. This acquisition expanded Emplifi's commerce and content offerings, giving brands a more holistic set of tools to manage the full customer journey from social discovery through post-purchase advocacy.

Business model

SaaS

Target market

Mid-Market and Enterprise

What they offer

  • UGC Platform

    Collects, curates, and publishes customer photos and videos from social media and direct uploads, with rights management and shoppable gallery display.

  • Ratings & Reviews

    Enables brands to collect, display, and syndicate product ratings and reviews across e-commerce channels to build purchase confidence.

  • Community Q&A

    Facilitates shopper questions answered by brand teams or existing customers, reducing purchase hesitation and support load.

  • Visual Commerce Galleries

    Shoppable UGC galleries that can be embedded on product pages, homepages, and campaign landing pages to inspire and convert shoppers.

  • Influencer Content Management

    Tools to identify, manage, and repurpose content from brand advocates and influencers at scale.

  • Analytics & Insights

    Performance dashboards measuring the impact of UGC and reviews on engagement, conversion, and revenue.

Key features

Rights management for customer-generated contentShoppable UGC galleries and widgetsRatings and reviews collection and syndicationCommunity Q&A functionalitySocial media content aggregation (Instagram, TikTok, etc.)Email and SMS review request automationReview sentiment analysisInfluencer and advocate content repurposingE-commerce platform integrations (Shopify, Salesforce Commerce Cloud, etc.)Performance analytics and ROI reporting

Use cases

Displaying customer photos on product detail pages to reduce return ratesCollecting and syndicating product reviews across retail channelsBuilding shoppable Instagram and TikTok content galleriesEnabling shopper Q&A to reduce pre-purchase frictionRepurposing influencer content for paid and owned mediaAutomating post-purchase review request campaignsMeasuring the revenue impact of UGC and social proof

Customer segments

Retail and e-commerce brandsDirect-to-consumer (DTC) brandsFashion and apparel companiesBeauty and personal care brandsOutdoor and sporting goods brandsHome goods and furniture retailersConsumer packaged goods (CPG) companies

Tech & specs

Technology stack

Cloud-based SaaS architectureREST APIsJavaScript widgets and SDKsSocial media API integrations (Meta, TikTok, Instagram)Machine learning for content moderation and sentiment analysisCDN for media delivery

Security & compliance

GDPRCCPAContent rights management workflows

Deployment

Cloud

API

Yes

Corporate history
  1. 2012 · Founded
  2. 2022Acquired by Emplifi
    Still operating as part of Emplifi
See integrations with Pixlee TurnTo (22)

Explore further

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