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Brief
CommerceHub was rebranded to Rithum (Sep 2024)— see Rithum for current status. See the full lineage →

CommerceHub

E-Commerce Infrastructure & Supply Chain Technology

Enabled retailers to expand product assortments and streamline supplier relationships through a unified drop ship, marketplace, and order management network without holding inventory.

Last updated Jun 23, 2026 by ATDb automated enrichment

Founded
1997
HQ
Albany, New York, United States
Connections
14

At a glance

Employees
1001-5000
Revenue
$200M-$400M
11integrations1competitors1acquisitions

About

Was a dominant player in drop ship enablement and retail supplier network management before rebranding as Rithum following its merger with ChannelAdvisor

CommerceHub was founded in 1997 and grew to become one of the most significant e-commerce infrastructure platforms in North America, connecting thousands of retailers with tens of thousands of suppliers to enable seamless drop ship and marketplace operations. The platform allowed major retailers to dramatically expand their product assortments without holding inventory, by routing orders directly to suppliers who would ship on the retailer's behalf. This model proved transformative for e-commerce, enabling retailers to compete with Amazon's vast catalog without the capital expenditure of warehousing goods. The company went public on the Nasdaq in 2016 and was subsequently taken private in 2018 by GTCR and Sycamore Partners in a deal valued at approximately $1.1 billion. CommerceHub later merged with ChannelAdvisor in 2022, with the combined entity rebranding as Rithum in 2023. At its peak, CommerceHub's network included connections to major retailers such as Walmart, Target, and Best Buy, along with hundreds of thousands of supplier relationships. CommerceHub's core products included DropShip, a supplier enablement and order routing solution, and Luminate, a data and analytics platform. The company also offered marketplace management tools that allowed brands and retailers to list and manage products across multiple online marketplaces. Its significance in the e-commerce ecosystem lay in its ability to reduce friction between retail buyers and their supplier networks, accelerating the shift toward asset-light retail models that now dominate modern e-commerce.

Business model

SaaS

Target market

Enterprise

What they offer

  • DropShip

    Core supplier enablement and order routing platform allowing retailers to fulfill orders directly from supplier warehouses

  • Marketplace

    Multi-marketplace listing and management solution for brands and retailers to sell across major online marketplaces

  • Luminate

    Data and analytics platform providing supply chain visibility and performance insights across the retail network

  • Distributed Order Management

    Intelligent order routing and fulfillment orchestration across multiple fulfillment nodes and suppliers

Key features

Drop ship order routing and automationSupplier onboarding and compliance managementMulti-marketplace listing managementInventory and catalog synchronizationDistributed order management and fulfillment orchestrationSupply chain analytics and reportingEDI and API-based supplier connectivityReturns management

Use cases

Retailers expanding product assortments via drop shipping without holding inventoryBrands managing listings across multiple online marketplacesSuppliers connecting to major retail partners through a single integrationRetailers optimizing order routing across multiple fulfillment locationsSupply chain visibility and performance benchmarking

Customer segments

Large enterprise retailersDepartment stores and big-box retailersConsumer brands and manufacturersThird-party marketplace sellersWholesale distributors and suppliers

Tech & specs

Technology stack

Cloud-based SaaS infrastructureEDI (Electronic Data Interchange)REST APIsData analytics and business intelligenceOrder management systems integration

Security & compliance

SOC 2GDPREDI compliance standards

Deployment

Cloud

API

Yes

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