SAS Customer Intelligence
SAS Customer Intelligence is a division of SAS Institute that provides services to digital marketers and web publishers, supporting capabilities such as A/B testing, product recommendations, customer engagement tracking, and ad serving, enabling customers to control the ads displayed across their own sites, apps, and services.
Last updated Oct 5, 2026 by the ATDb Editorial Team
AI-drafted from public sources10 sources cited
At a glance
- Employees
- 10001+
- Revenue
- $3B+ (SAS Institute overall)
About
A leading enterprise marketing analytics and CDP platform known for deep AI and advanced analytics capabilities, competing in the upper tier of the marketing technology stack
SAS Customer Intelligence is a division of SAS Institute that provides services to digital marketers and web publishers, supporting capabilities such as A/B testing, product recommendations, customer engagement tracking, and ad serving, enabling customers to control the ads displayed across their own sites, apps, and services. Available across mobile, web, video, and email channels, the platform supports complex business rules for targeting, frequency and exposure management, and competitive exclusion, powering billions of advertising decisions monthly. For enterprise marketers, SAS Customer Intelligence 360 consolidates campaign planning, orchestration, execution, and performance management into a unified platform, enabling centralized management across departments, reducing duplicate communications, and supporting real-time personalization based on customer behaviors and preferences. The division also offers SAS 360 Marketing AI, a solution designed to help marketers of all skill levels build, deploy, and scale machine learning models through guided workflows and customizable recipe templates, accelerating the path from data to decision without reliance on dedicated data science teams. Source 1: scylladb.com — SAS Institute Changing All Four Tires While Driving an ... Source 2: martechedge.com — Telekom Srbija Expands AI-Driven Customer Engagement With ... Source 3: martechcube.com — SAS puts ML in marketers hands with new SAS 360 ...
Business model
SaaS
Target market
Enterprise
What they offer
SAS Customer Intelligence 360
Cloud-native omnichannel marketing platform for data collection, segmentation, journey orchestration, and AI-driven personalization
SAS 360 Discover
Digital analytics and behavioral data collection module for understanding customer interactions across web and mobile
SAS 360 Engage
Omnichannel campaign execution and journey activation module supporting email, web, mobile, and paid media
SAS 360 Match
Identity resolution and customer data unification module for building unified customer profiles
SAS Real-Time Decision Manager
Real-time AI decisioning engine for delivering next-best-action recommendations at the moment of customer interaction
SAS Intelligent Decisioning
Business rules and AI model deployment platform for automating customer-facing decisions across channels
Key features
Use cases
Customer segments
Tech & specs
Technology stack
Security & compliance
Deployment
API
Yes
- 2000 · Founded